My game freezes in the middle constantly.

Answers

• Shannon_Au Posts: 2 ✭

  June 20 edited June 20

  The crashing and freezing on Pet Rescue is getting worse and worse - May you should consider using the technical team from Candy crush or Forrest Rescue to fix Pet Rescue as this technical team has no idea how to fix it and the other games never crash - Would be nice to play without all the crashing and freezing - and GETTING A RESPONSE FROM Y"ALL would really be nice
  

  June 20edited June 20

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• BobSchwartz Posts: 1 ✭

  June 20

  My games waits  till I finish a  level and makes me start over

  June 20

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• echirichetti Posts: 2 ✭

  July 30

  As soon as I am close to finishing out a screen it freezes up and tells me to log out and try again later.

  July 30

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• Crazy Cat Lad Posts: 2,373 Community Moderator

  July 31

  Hi guys!
  
  Is the game just freezing or do you get any of the three error messages in this thread? 

  July 31

  
  Crack the Pet Code in Pet Rescue and win Gold Bars!
  Share your Pet Home in Pet Rescue Puzzle and win Gold Bars. 

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• echirichetti Posts: 2 ✭

  July 31

  Am getting the message problems with the server please try again later.

  July 31

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• Crazy Cat Lad Posts: 2,373 Community Moderator

  July 31

  @echirichetti Cold you post a screen shot of that message so I can see how it looks like? 

  July 31

  
  Crack the Pet Code in Pet Rescue and win Gold Bars!
  Share your Pet Home in Pet Rescue Puzzle and win Gold Bars. 

  0
• Tboltsue Posts: 2 ✭

  July 31

  If you look at first post IT IS A SCREENSHOT.
  
  

  July 31

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• Crazy Cat Lad Posts: 2,373 Community Moderator

  August 1

  Hi @Tboltsue ! I was referring to the error message that @echirichetti keeps getting. 
  
  If you don't get any error message. Just that the game keep freezing, please try with reinstalling the game to get it back on track:
  
  -First, remove the game from your Facebook here:
  https://www.facebook.com/settings?tab=applications
  
  -Clear the cache on your browser
  
  -Close the browser
  
  -Reinstall the game
  
  Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date.
  
  At times the game works when using an incognito window on Chrome or Mozilla.
  
   I hope this helps.
  

  August 1

  
  Crack the Pet Code in Pet Rescue and win Gold Bars!
  Share your Pet Home in Pet Rescue Puzzle and win Gold Bars. 

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