Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
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Hi @dnall61 . Welcome to our Community 🙎♀️
Sorry to hear that you have problem with purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about problem purchases here.
If you play on mobile and want to contact Player Support, the best way then is to email directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
If you play on Facebook on a computer then send an email from here. Don't forget to add your Game User ID to the email so Player Support will find your game.
Hope this will help you