Digger1

Noble

That is a really tricky one. Does your account work on your mobile or tablet? If you can test it? Have you had this problem before? Is the loading problem with one particular level or is it just when you try to open the game on Facebook? 

I feel you pain, I know it must be frustrating. Have you tried all of the normal troubleshooting for Facebook issues? Make sure that you regularly clear the cache, update the Java and if the problem persists test another browser. King also made this video to resolve most Facebook freezing/loading issues, I think it could…

I had the same problem a few weeks ago, and I noticed that I did not have a problem on my mobile or tablet. If I needed tickets I would use my mobile and then continue to play on Facebook. When playing on Facebook, make sure that you regularly clear the cache, update the Java and test on another browser if the problem…

Hey Carrie, I found this info online: Candy Crush Saga is available on iOS version 6.0 or later on the following models:iPhone 4S, iPhone 5, iPhone 5s, iPhone 6 and later models.iPad 2 and later models.iPad Mini.iPod Touch 4th generation and later. I think this updated recently, so if you have an ipad 2 or newer if you…

I would start off with the normal troubleshooting steps. So on your PC clear the cache, make sure that the Java is up to date (this might explain the loading) and even test another browser. Here is a video that should help you with these steps https://www.youtube.com/watch?v=OESCE4Jj2tU On your phone/tablet make sure that…

It sounds like you might have played some levels when you had a poor wifi connection or perhaps your mobile wasn't connected to Facebook at the time. I would try signing out of FB on your phone and then signing in again. (Only do this when you have a good network connection) It should then prompt the app to sync again. I…

Hey please try all of these steps, as it should resolve your problem :) a. Force close all apps and restart your device: http://support.apple.com/en-us/HT201559 b. Please check for any updates for your device and apps: http://support.apple.com/kb/ht4623 c. As a last resort, try re-installing the game, it usually fixes most…

Have you tried to clear the cache by entering the Settings menu in Internet Explorer and choosing the delete history option. Has the game worked for you before on your phone? Also is the problem only with level 35? 

If you connect to Facebook you should be able to ask your friends to help you to get onto the next level :) 

I only ask for lives if I have 4 or less, then they won't turn into beans when they arrive :) Hope this helps.