Kevin_

Game Expert

Comments

  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Amigos Comment by Kevin_ February 17
  • Could you please share the ticket number so I can ensure that you receive a follow up please?
  • Hi again, I am sorry to hear that you are still unable to participate on the Star tournament. Thanks to your report, I am glad to share that our team has been made aware about this issue and they are currently investigating it, hopefully you can be able to enjoy the feature again soon. Please maintain your app update in…
  • Thanks for confirming that! I have gone ahead and ensure that your correct account was credited this time!
  • Hi there, I appreciate that, but could you please confirm all the information requested? This is vital so we can ensure to report the correct Ad. Thanks!
  • Hi, can you please double click on the "King" logo, that will display your ID so you can share it with me.
  • Hi, I am sorry to hear that you are not having the best experience with the game. We certainly appreciate your comments and sharing precisely what has hindered your enjoyment. Trust me that it is invaluable and it is helpful so we can continue to work on improving and hopefully have you playing and enjoying the game again…
  • Hi @jeysaw, I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! 
    in No Ads Comment by Kevin_ February 14