Comments
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I just received the Player Card. What a total joke !! How can you have a "win streak" when your Candy Necklace keeps disappearing and your win streak returns to zero !!! Note my levels won for the last 7 days is 66. I have not bombed out once and had to repeat a level, however because of my "disappearing" Candy Necklace my…
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Lost my Candy Necklace again when I went to play Level 17900. @QueenB @PummyRaj is this fraudulent activity now to become a common practice ?
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Lost my Candy Necklace again when I went to play Level 17900. @QueenB @PummyRaj is this fraudulent activity now to become a common practice ?
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As I said, I received no response from Player Support. I only received the below when I sent my message:
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The same problem occurs on Level 17866, so beware. Both took me 2 lots of extra moves. In total 52 gold. It seems everything is now aimed at "Newbies" playing on devices. This is where they can extract untold $$$$$. Us at the top, playing the Win 10 game are a nuisance, so why not occasionally "scam" us out of our saved…
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@Scooterpie and me have already complained to @QueenB about this "glitch", but absolutely nothing has been done.
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@QueenB @PummyRaj I, again, lodged the Candy Necklace problem with Customer Support. I did it exactly as you told me @QueenB. 2 days on, I have not even had the courtesy of an acknowledgement !!!! I think the never ending quest to extract money from "newbie" players is now the prime aim and higher level players are…
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Level 16866 still has not been fixed !! Also, @QueenB the "Oops" glitch has again appeared on Level 17867. I, subsequently, lost my Candy Necklace win streak. As you will see below, I had a full house of timed boosters which I believe caused the problem. This is another ongoing farce. I am now convinced the game is…
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My new message to Customer Support: I continually keep losing my Candy Necklace and with it my win streak. I have complained about this many times on the Community. A community manager has replied to me advising the Games Studio has been informed of the problem a number of time and that as nothing is done, I should contact…
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Reached out to Player Support and their automated response is totally useless !! See below: Hi Peter, Thanks for writing in! We'll let you get back to enjoying your game. Here's a guide that we think will help you We hope the answer below helps. If not, head over to our Community site. You'll find plenty of players eager…
