Comments
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Hello @claireGoldring and @elale148🤗 Welcome to both of you to the King Community! Are you playing Farm Heroes Saga? When you said "link your account to Facebook", are you talking about syncing both Kingdom and Facebook accounts? I am not sure our contacts were able to see the progress we made in the game! Unless you are…
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Hello @TheKing8987🤗 Welcome to the King Community! I am sorry to hear about the issue you are having with your parent's game! Was the game saved before either with Facebook or King account? If so, please install the App again and log back in with the same account details that were used before! If you are unable to do that…
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Great to know, Robin🤗 To find the version number —> Go to App Store - in "Search" area, enter Candy Crush Saga - once the results pop-up, click on the game name (but not on "open" tab) - scroll down a bit and you should find version number! Hope you will receive assistance from the Support team quickly! Please feel free to…
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Hello @robinnyc🤗 Welcome to the King Community! I am sorry to hear about the issue you are experiencing in your game! Which version did you install recently? I haven't seen any other complaints (yet) about this issue! I would suggest you to contact the King Player Support team directly from your iPhone to receive…
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Thank you for clarifying @Alimof! Ads are still a testing feature! Hence, only the players that are added to the test groups will receive Ads for various functions (lives, boosters, extra moves, etc.,)! If you do not have the Ads, you might not have been added to the test group yet! But, no need to worry! Please make sure…
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Hi @dani00🤗 Are you still waiting for your Gold bars or everything alright? If the Gold bars did not reach you yet, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have received from Google Play and tap "Report a problem" If you don’t have the…
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Thank you for replying back and confirming @pizzaguy🤗 I will report this to our Community In-charge team, so that they can update the👉️ Main thread
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Hello @aennettez52🤗 Welcome to the King Community! I think you are talking about the "confirmation email" when you joined this King Community, right? If so, this Community account has nothing to do with the actual game! This Community is a forum where we discuss about the game features, issues, etc., If you are looking to…
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Hello @lauraaxon🤗 Welcome to the King Community! I am sorry to hear that you lost boosters from your game! By any chance, did you change your device or reinstall your game? These 2 would result in losing boosters! Please reply back by typing below to discuss further🌺🌺
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Hello @efoxse12🤗 Welcome to the King Community! I am sorry to hear about the issue you are experiencing in your game! Please try all these troubleshooting steps one by one and see if it helps… Check Your Credentials —> Ensure you are entering the correct email and password for your Facebook account. Try logging into…
