QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3411257#Comment_3411257 Elsa, I’m happy that you brought this up again 🤗 I actually really admire how committed you've been to this idea over the years, and I do remember when you first shared it. You're absolutely right that past CMs have raised it before,…

Hi everyone, Thank you all for your honest and thoughtful feedback 🙏 I’ve been reading through each of your posts, and I really appreciate the time you’ve taken to share how you’re experiencing this test. I can see that it’s brought up a mix of confusion, frustration, and concern, especially around how the change was…

@MountainMom @kiara_wael @PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3410780#Comment_3410780 Thanks for jumping in on this. You’re absolutely right that this advice can feel basic to experienced players, especially at that stage in the game. Totally fair point on the video guides too, they’re often outdated by the time a…

https://community.king.com/en/candy-crush-saga/discussion/509876/way-too-difficult Hi @Epic360 👋 Thanks for sharing how you're feeling. Would you be open to sharing a bit more about what level you're currently on? We’d love to understand where you’re stuck so I can pass on the feedback to the team. A lot of players have…

https://community.king.com/en/candy-crush-saga/discussion/509879/not-getting-the-password-reset-link Hi 👋 Welcome to the Community! Just to better understand how we can help, could you let us know which account you're trying to reset the password for? Is it: Your Kingdom (King) account A Facebook account connected to the…

@kiara_wael @PummyRaj @MountainMom

https://community.king.com/en/candy-crush-saga/discussion/comment/3410775#Comment_3410775 Thanks for the feedback Christine 😲 I was not aware of that, I do see the different videos when I select the link: So you do not see this part?

https://community.king.com/en/candy-crush-saga/discussion/508065/translation-languages Hi @Me 👋 Thanks for bringing this up, you’ve raised a really interesting point! The game should normally display in your preferred language based on a few things: The region or country set on your device The language settings on your…

https://community.king.com/en/candy-crush-saga/discussion/508465/vision-impaired-players-crystal-layers Hi @1deed and thank you so much for sharing this 🙏 You’ve raised such an important point here, and I really appreciate the way you explained how the crystal layers impact your experience. Accessibility is something we…