Snow_Rider

Community Manager

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3213352#Comment_3213352 Hi there! My apologies for jumping in so late 🙏 The fix for this issue was released back in November, and the feature should now be working as expected. Please double-check that both your game and device are updated to the…

https://community.king.com/en/pet-rescue-saga/discussion/480912/pet-rescue-saga Hi! If you’re connected to Facebook and have recently noticed that your friends have disappeared, this might be due to the ongoing connection issue affecting Facebook players. Rest assured, the team is actively working on a solution. In the…

https://community.king.com/en/pet-rescue-saga/discussion/480911/can-i-take-points-or-gold-from-of-my-game-accounts-to-another Hi! Unfortunately, it’s not possible to transfer points or Gold Bars from one game account to another. However, you can always participate in our community contests for a chance to win Gold Bars!…

https://community.king.com/en/pet-rescue-saga/discussion/480955/error-sesion-faceebok Hi there! Thank you for reporting this issue! It’s a known connection problem on Facebook side, and our team is actively working to resolve it. Please keep an eye on this thread for the latest updates.

https://community.king.com/en/pet-rescue-saga/discussion/480816/petopia Hi there! I’m really sorry to hear that you didn’t get Petopia this time 😔 It’s likely because you’re part of a test group. Unfortunately, we don’t have control over it as players are randomly selected. The good news is that these tests are temporary,…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3224778#Comment_3224778 Hey Lynette! I’ve got an update from the Studio: the reason you’re still able to scroll through boosters is that you have an active super bomb. Typically, all boosters are visible in the bar without needing to scroll, but when the…

https://community.king.com/en/bubble-witch-saga/discussion/comment/3225254#Comment_3225254 Ohh 😮 Have you played the game these days? I’d like to understand if the event just appeared today because you hadn’t opened BW3 since the Holiday Season started, or if it indeed popped up just now. Let me know!

https://community.king.com/en/bubble-witch-saga/discussion/comment/3224711#Comment_3224711 Hi @rebelchild! It turns out that each league does indeed last for 1 week—my apologies for not mentioning that in the announcement. Quick question: did you open the game at the start of the event? 🤔 If so, it’s quite strange that the…

https://community.king.com/en/pet-rescue-saga/discussion/480572/how-do-you-solve-7941 Hey! Have a look at this video tutorial from Lynette! Hopefully, it will help you pass the level 😉

https://community.king.com/en/pet-rescue-saga/discussion/480484/why-does-the-game-keep-glitching-and-shutting-down-half-way-through-a-level Hi there! Sorry to hear about the trouble with the game closing unexpectedly. Could you let me know if you have the Petopia event active in your game? The event can sometimes cause…