Comments
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Hi Jedlinka! If you are using an older iPad then please see these two threads: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices Some of the older phones and tablets can't run the game so this might…
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Hi Bart! Please try these steps in order to solve the issue: 1) Delete the Facebook app and the game app on your device (please note that Boosters and Lives will be lost) 2) Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data Turn off the device and wait about…
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Hi Shirley! Please try these steps in order to solve the issue: 1) Delete the Facebook app and the game app on your device (please note that Boosters and Lives will be lost) 2) Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data Turn off the device and wait…
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Hi Lisa! Please try these steps in order to solve the issue: 1) Delete the Facebook app and the game app on your device (please note that Boosters and Lives will be lost) 2) Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data Turn off the device and wait about…
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Hi Nomes! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have…
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Hi Béatrice! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. Cheers
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Hi Lucille! What kind of mobile phone do you have? I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make sure you…
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Hi Irmlinde! You might have to re-install the game. Your boosters and lives will miss after the re-install so please take that into consideration before proceeding. Please follow these steps: 1) Un-install the app 2) Reboot your mobile phone 4) Now it's time to download the app and install it again. Find the app on Google…
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Hi John! Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with games like Jelly Saga. Cheers :-)
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Hi Scottie74! First saw your comment to my reply now. Just fire up your old iPad Mini and see if you can get it to connect to Facebook. This way it should sync up to level 1620. Once done you can now start the game on your new device and you should have all levels available. Cheers :-)
