fatmadcat Level 2

I have the exact same issue!

It’s Wednesday. I was promised action. Nothing has happened. I’ve gone up by 20 levels. That is all. how do I contact support?

Absolutely unacceptable. There are players like myself caught out by the lack of annoucements in-app. Not everyone is a member on you community and logs in to get information. I spent much time and some money in progress. ‘sweet treats’ as compensation? I don’t see any. What a bitter experience

There is poor communication overall. It is NOT acceptable that there is no official in-app communications about not playing these levels; how many people actually come in to the community and then get wind of this? is this your business model then? Release flawed versions then blame it on glitches? im furious because I…

I lost 100 levels yesterday. Contacted support. Nothing worked. Lost another 20 today. This is a joke.

Was at 3400 and lost all 100 levels. Despite help from CS who said levels were restored rebooting, reinstalling the app and restarting didn’t help. There was also supposed to be an engineer contacting me. Nothing.

Was at Level 3400 on the phone but was set back to 3300...

This is how you crack nuts!

Born in Singapore but moved to the UK, and am residing in a sleepy village of 200 people. I live with my Husband and FIL, as well as some mad birds.

A A Milne