morky

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Comments

Could not tell you if that happens frequently...was the first time for me and I have have not attempted to buy anything during the game again. I play on the PC and I do know that there were no connection issues .

in Unable to use Gold Bars Comment by morky December 2019
Just received the rest...

in How do I get my purchases?? Comment by morky December 2019
Finally got a response and they refunded some but not all..still waiting for the rest...

in How do I get my purchases?? Comment by morky December 2019
wrote them on Dec 4/5 and have not received a reply...still 120 gold bars short...also wrote them about the identical problem with Candy Crush Saga ( only missing 10 bars there ) and no reply....

in Was told payment not completed, no charges made and to try again.. Comment by morky December 2019
same thing happened to me today after finishing the new levels..so frustrating and it seems like everyone else is getting help with this very same problem but I have not received any reply/support/answer./help......hope you have better luck than I...

in How do I get my purchases?? Comment by morky December 2019
actually now it looks like I have received some tools ( hammers ...) I think...not quite sure, but I am sure I did not receive any bars...at least 120 missing my game ID is 1834054665

in Was told payment not completed, no charges made and to try again.. Comment by morky December 2019