Cezdiamond

Community Manager

Comments

  • Thank you @Elsa @Afroz I have added 165 levels to this ID 8980355916 let me know if this works :-) Thanks!
    in Candy crush Comment by Cezdiamond March 2018
  • Hello lovely Superstars @Lynette and @Tracy @Flowerlady1 it is lovely you want to help your grandmother. Do not worry we will find a solution. If account are merged I am sorry I cannot unlink them, however if you Grandmother can reinstall and the create a Kingdom account (please make sure that she uses an email address)…
    in I’m Desperate Comment by Cezdiamond March 2018
  • Thank you @Elsa @Linda I will send you a private message through King Care, so that I can take a look at your account :-) 
    in Lost levels Comment by Cezdiamond March 2018
  • Thanks @Laura and @Tracy for passing this on to me :-) @Annie let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted. Have a…
    in Can level progress be restored in Jelly Crush? Comment by Cezdiamond March 2018
  • Hello all- Sorry you are experiencing this problem :-( Thanks for highlighting this to us, we are investigating this now and we hope to have a fix for you shortly. Thank you! @tracy thanks for passing this on to us 
    in Level 3160 and using Combos Comment by Cezdiamond March 2018
  • @Chicken Slayer thanks for passing on to me @JLH1003 I will send you a private message on King Care so that we can check your profile. Thanks! 
    in Can you reset my level? Comment by Cezdiamond March 2018
  • Hello Candy Crash! Do you now have an account set up? Elsa, is right please in future make sure you always have your account backed up. I will send you a private message through King Care now so that we can resolve the problem. Thanks! 
    in Facebook Comment by Cezdiamond March 2018
  • Hello- I have added the other account now to 312 levels. Please check now. Thanks!
    in Lost progress when connecting to Facebook Comment by Cezdiamond March 2018
  • Thanks @Elsa for passing this on @Katie thanks for sharing this with us, I am not sure what is happening here I am sorry. As I understand the correct and equal about of striped or orange candies should be counted. Has it always worked this way for you, or is this a new problem? Is anyone else having this problem? Please…
    in Dexter challenge miscounted candies Comment by Cezdiamond March 2018
  • Hello everyone- Thanks again for reporting this, we are investigating this now and we hope to have a fix as quickly as possible. Thanks!
    in Candy crush jelly saga not work !! Comment by Cezdiamond March 2018
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