Cezdiamond

Community Manager

Hi Alain- Thanks for posting on King Care. Welcome to the community, I am sorry for the delay in getting back to you. Is this problem resolved now? Make sure that you have a good internet connection when playing on your iPad and that you are connected to your account. Thanks! 

Hi Clevine11- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem progressing in your game? Let us know if you still need a hand. Thanks! 

Hi LindaR- Sorry for the delay in getting back to you. We are often testing and tweaking certain features so you may notice that you do not always have our feature games at the same time as your friends. I hope this explains things clearer. Have a lovely week! 

Hi there- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem progressing in your game? Please let us know if you still need a hand. Thanks! 

Hi Dolphin Lover- Thanks for posting on King Care and for taking the time to provide us with this feedback. Do you find that game size is too small? Which browser are you playing on? Thanks! 

Hi Courtney- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem with your game crashing? Please let us know which model of device you are playing on. Thanks! 

Hi rhettly- Thanks for posting on King Care. Sorry for the delay in getting back to you, are you still experiencing a problem. I am sorry but the game room is supported by Facebook please could you contact them if the problem persists. Thanks! 

Hi B Ev Rose- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Let's get you back on track :-) Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out You can find more information on our latest…

Hi Jwhiz7- Thanks for posting on King Care. Sorry for the delay in getting back to you. I have noticed that you have posted a few questions. Are you still experiencing a problem? Let us know if you still need a hand. Thanks! 

Hi there- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing this problem? Thanks a lot for taking the time to share this with us. Have a sweet week!