Johnny_Ryall

Level 3

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Johnny_Ryall Level 3

About

Username: Johnny_Ryall
Joined: December 2014
Visits: 3
Last Active: February 2019
Roles: Member
Points: 182
Posts: 3,725
Badges: 20

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11 Helpful 1 Woah! 12 Sweet 0 Love 1 Haha

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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Candy Crush Comment by Johnny_Ryall January 2017
Hello, Thank you for your question. Please try the steps here to help resolve the issue, I highly recommend trying another browser: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, J…

in I cannot play Candy Crush Soda It asks me to install flash player which I have already installed. No Comment by Johnny_Ryall January 2017
Hello Colleen, Thank you for posting. Right now the levels above 555 are only available to certain players. They have been created on a new platform so they are being tested before their full release. I cannot confirm when this will be unfortunate…

in Level 555 and next land Comment by Johnny_Ryall January 2017
Thank you for the screenshot. This error and the error code are both Windows related so I'm afraid we cannot offer you any assistance. If you search for the error code online you should be able to find more information. Kind regards, Johnny

in Candy Crush Soda Saga Loading problems Comment by Johnny_Ryall January 2017
Hello Andrea, This issue is related to your device and not the application. You should be able to find support on the Apple forums with threads like this for example: https://discussions.apple.com/thread/5444476?tstart=0 I hope this helps. Kind…

in I can't play bubble saga 3 as app won't update Comment by Johnny_Ryall January 2017
Hello Faye, Thank you for posting. Could you please confirm if you are playing on Facebook or mobile. Please also post a screenshot of your map so that I can look into this for you. Kind regards, Johnny

in I've lost my friends progress on Candy Crush Jelly. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in All of my progress is lost and I have already tried every suggestion given Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in the mistery gift box does not give any gift when I reach it, why? It happens very often Comment by Johnny_Ryall January 2017
Hello Pete, . Could you please post up a screenshot of this error message so that I can look into this for you. Kind regards, Johnny

in Candy Crush Soda Saga Loading problems Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Dexter's Striped Candy Challenge did not pay winnings. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Help I lost my place in jelly saga Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I bought 10 gold bars on my phone. It showed that it couldn't connect and 0 bars no money taken fro Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Purchased 100 gold bars on 1/21/17. You took my money, gave me NO gold bars Comment by Johnny_Ryall January 2017
Hello. I just read your post. I'm sorry to hear that this happened. If you could please get back to me and attach a copy of the email purchase receipt and also let me know the email address that you use to synchronize with Facebook/Kingdom then I …

in Did not receive $15.99 game bundle I purchased Jan. 20th, on my iphone Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in i don't recieve my gold bar Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Paid for gold blocks and didn't get added to my account Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I purchased the winter bundle and did not received the advertise mystery box or the boosters. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I bought boosters, some of them with the gold coins, others by themselves. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Why are gold bars taken when it states they were not? Comment by Johnny_Ryall January 2017
Hello Tracy, I know that there have been issues in the past with some of the promotions/events but there is nothing at the moment that we are aware of. I will keep an eye on this and if I get any further information or posts about it I will let yo…

in Cannot play mini games without them crashing after each completed level Comment by Johnny_Ryall January 2017

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