Johnny_Ryall Level 3

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• On the site you will see 3 lines in the top right corner, tap here and in the menu you should see your inbox/messages.

  in Striped candy challenge Comment by Johnny_Ryall January 2017
• Hello. Thanks for posting. Please make sure you have the latest version of the app installed. There have been no issues reported of a problem with this level. If this continues to happen then please try to capture it in a video and post it so that…

  in Level 257 Candy Crush doesn't register all the matched combos so I cannot move on. Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Striped candy challenge Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Won gold bars previously on Europe they were credited, this time won 16+ gold bars x 4 not credited Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Where is my award for a contest Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Daily rewards Comment by Johnny_Ryall January 2017
• Hello, Thank you for your post. In regards to your lost boosters, please refer to this thread: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 For the issue relating to iOS devices, please check this thread as we are keepin…

  in I can't start candy crush saga, for several months. All my boosters are gone. Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Refund for gold bars never received Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Lost my Spaceship Boost Comment by Johnny_Ryall January 2017
• Hello Lynn, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.…

  in I lost all of my levels on Candy Crush Soda. Please help Comment by Johnny_Ryall January 2017
• Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnec…

  in Lost level on candy crush after playing for years Comment by Johnny_Ryall January 2017
• Hello Nicole. Thank you for your post. I have checked your game account and your progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. T…

  in Lost levels Comment by Johnny_Ryall January 2017
• Hello, Thank you for your posting. Level 620 is the last available level on mobile devices right now. Please make sure you have automatic updates turned on and when the new levels are released they will be downloaded automatically. Kind regards, …

  in I'm playing candy crush jelly and after level 620, theres a paintbrush. I touch it and nothing happe Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in when play candy crush saga, my gold bars decrease and I don't remember using them. Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Candy Crush did not advance me to the next level Comment by Johnny_Ryall January 2017
• Hello Vixen, Thank you for posting. Please refer to this post for further information about boosters and how/why they can be lost: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 The in-game boosters are not collectables, t…

  in KING: YOU NEED TO FIX THIS ISSUE A.S.A.P. Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Why were 30 of my gold bars taken when the app store couldn't be reached? Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Refund for 10 gold bars lost because game froze? Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

  in Bought 14.99 bars and boosters Comment by Johnny_Ryall January 2017
• Hello, Thank you for the further information. I have checked this out and the error message is not related to our games. The error occurs within the frame where the game should load and not inside the actual game. I recommend checking that your ad…

  in Error message for FB problem Comment by Johnny_Ryall January 2017
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