Johnny_Ryall
Level 3Discussions
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Johnny_Ryall Level 3
About
- Username
- Johnny_Ryall
- Joined
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- 3
- Last Active
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- Member
- Points
- 182
- Posts
- 3,725
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Comments
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Hello, Thank you for posting. There are currently 1240 levels available on mobile devices. Please go to the app store (Google Play) and download and install the latest update. Then you will be able to continue your game. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello Tina, Thank you for posting. If you are having an issue with one of our games then please try to provide more information when you post. The community site is here to help you but we need more detail such as what the issue is, what device yo…
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Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello Sookie. Thank you for posting. I'm sorry but it is not our policy to refund in these instances. We can only refund where the player has not received the items that they paid for our where there was a technical issue with the purchase from ou…
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Hello, Thank you for posting. Could you please comment on what the issue is that you are having with Candy Crush as there is no information in your post. Please also let us know what device you are using and if you have tried anything to resolve t…
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Hello Lynnie. Thank you for your post. Could you please confirm that you have followed the steps in our troubleshooting thread: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Please try these fir…
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Hello Liz, Thank you for your reply. As the post indicates, the boosters are saved to the app memory, so there is no problem our side, it's just that right now, the app isn't designed to save them if deleted or updated. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello all, In relation to this issue, there are some newer levels that have been released that should not have been made available. The levels are still in testing so we cannot guarantee their performance right now. Of course, we are looking into t…
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Hello Liz, I can see that one of community members answered your initial question but you did not reply? The site here is used by other players as well as moderators and we all try to help each other out. There is also a search function at the top…
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Hello Leslie. Please refer to our blog here: https://care.king.com/en/blog/article/important-information-regarding-devices Candy Crush Saga has not received a game update yet so unfortunately you might still have issues when playing the game. Ki…
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Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello Shelly, Could you please post up a screenshot of the email you have received so that I can look into this for you. Thank you, Johnny
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Hello, I cannot see any previous posts that you have made nor can I see your private messages with Mark sorry. Please let me know how I can help. Kind regards, Johnny
