Johnny_Ryall Level 3

Comments

• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Can my progress be restored? Comment by Johnny_Ryall March 2017
• Hello, The Gameroom is a Facebook feature and not one of ours. As the function works via your original Facebook account, your items and progress should transfer over. Kind regards, Johnny

  in Gameroom Comment by Johnny_Ryall March 2017
• Hello Beth, Generally if more than one app is affected then it suggests it might be your device that is causing the issue. Could you please check these 2 threads here for assistance and let me know how you get on: https://care.king.com/en/blossom…

  in Another update another game Crashes..Bubble Witch 3 Comment by Johnny_Ryall March 2017
• Hello, This level is being discussed in another thread here. Post and see if anyone has passed or if anyone has any tips for you: https://care.king.com/en/candy-crush-saga/question-1947196413 Kind regards, Johnny

  in 2381 issues with fruit/nut ingredient not dropping Comment by Johnny_Ryall March 2017
• Hello, This level can be challenging but I can assure you that the level, like all of our levels, can be completed and also without the use of boosters. Try to pick up a strategy before you play again.  Another player has posted here with a strate…

  in Farm Heroes level 1457 Comment by Johnny_Ryall March 2017
• Hello Spencer & Don, Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost candy crush progress Comment by Johnny_Ryall March 2017
• Hello Suzy, If you no longer have this feature in your game then please refer to the main thread where this topic is being discussed: https://care.king.com/en/candy-crush-saga/what-happened-to-the-sugar-track-1033787556 The feature is not availab…

  in How do I get on the Sugar Track? Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Missing Boosters Comment by Johnny_Ryall March 2017
• Could you please confirm if you are connected with Facebook. On the home screen does it show that you are connected? Can you see your level progress?

  in My friends are missing from the map, Cannot see what level they are playing CandyCrush Jelly Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost boosters after update Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in I signed in Facebook. Now it has restated my game to level 1. How do I get my levels back Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost of all boosters Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Why can't I collect my gift boxes Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in I purchased gold bars @ .99 4 different times for Alphabetty and never received them. Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in my all booster candies and gifts (lives and new stage level) are gone. Comment by Johnny_Ryall March 2017
• Hello Rose, I would like to help with this but can I ask the purpose of connecting the two? It's not possible to save the games above using a general email account. Please let me know. Kind regards, Johnny

  in Hello im helping mu Mum set up a FB account and we want to merge it with her Gmail account Comment by Johnny_Ryall March 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Purchased extra lives on Bubble witch 3 did not receive them..yet payment was taken from my bank Comment by Johnny_Ryall March 2017
• Hello Andrea, If you are still on this level, could you please run through the steps here before playing to see if they help to resolve this. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny

  in Level 2341 issues Comment by Johnny_Ryall March 2017
• Hello, If your 'best buddy' did not connect and play for the 3 days then you will not receive your rewards. You can also only have one buddy at a time and you can only poke your buddy once they have accepted and you are both playing. I hope this …

  in Buddy bonus doesn't work Comment by Johnny_Ryall March 2017
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