Comments
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Hi @June_Lafferty, I am sorry to hear you are having trouble when trying to log in with your Facebook account. Just to confirm you are playing through the Windows app version of the game correct? Could you please try the steps listed HERE and try to reconnect? If the issue persists please can you try to reconnect with a…
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https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3391152#Comment_3391152 Hi again, you can Contact Support by tapping on the green letter "contact support" which will open a link that will take you there. Let me kno wif you need more help.
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https://community.king.com/en/bubble-witch-saga/discussion/comment/3392894#Comment_3392894 If you mean to take a screenshot, it will really depend on the device you are using. You can try searching in Google depending on your device or let me know which one you use to try to guide you. If you mean attaching the image, you…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3394288#Comment_3394288 Hi, thanks but please remember not to share your email address. To reconnect please remember to check the steps suggested in the previous article and if you continue to have issues please Contact Support directly so that we can best…
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Hi @Wolfie1224 and welcome to the Community! Please check out this article we have prepared to help you get back on track: New device? Here's how to transfer your progress!
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Hi @karenscottd, I have now ensured that you received a reply. Hope it helps, have a nice day!
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Hi @lonedog, I am sorry to hear that you are unable to connect with Facebook. Could you please let me know what prevents it? It would be helpful if you can share an image of what you see.
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Hi @Shayo_yen, I am sorry to hear you are having this trouble when signing in. We usually recommend these steps to help with this connection issue: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth…
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Hi @sabledo85, If you are referring to numbered scores for each level, unfortunately this is not an option for Candy Crush it used to be in the past, but at the moment you will only see stars as you noticed.
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Hi @solaura, I am sorry to hear that your game is constantly freezing even though after reinstalling. Could you please Contact Support directly so that we can best further guide you with this persisting issue.
