Kevin_

Game Expert

Hi there, I am sorry to hear that your game is not loading. Please check out this post we made providing more information:

Hi there, I am sorry to hear that your game froze affecting your level progress. Could you please try the steps from this guide to help you try to avoid this freezing issue from happening: https://kingcare.zendesk.com/hc/en-us/articles/7452648318877-What-to-do-if-my-game-is-crashing-freezing-Android#%20

Hi there, I am sorry to hear you have been facing this issue for two weeks. Could you please Contact Support directly so that we can best further guide you. 

Hi there and welcome to the Community! Would you be so kind as to confirm that you are able to see what you are rewarded but does not get added or you are perhaps not having the Daily Treat machine feature?

I understand that you would like to recover your game account. While unfortunately using your phone number is not at option, please check out this guide to help you try to get back on track: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20

Hi there! I am sorry to hear you are having trouble with this level. Check out this video from our wonderful Lynette to help you get some guidance and beat this troublesome level.

Hi and welcome to the Community! I am sorry to hear that your game froze during this Ad. Could you please help us with the following information so we can assist with the report of this Ad: The day and time you saw the ad The country you’re playing from The type of ad (video or static image) A screenshot of the ad The name…

Hi there, I am sorry to hear you are still having trouble when login with Facebook. I can see that you have contact support about this issue, please note that our team is still working on trying to correct this, which is why you are still facing the issue. In the meantime you could instead create a King account and we can…

Hi and welcome to the Community! I am sorry to hear that you had problem continuing your progress, what did exactly prevented you from moving forward?

Hi and welcome to the Community! I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! As for the level difficulty difference please make sure to update your game…