KingsPinn

Noble

Comments

  • If you tap the Kingdom icon in the settings you can input a username, email and password. Then on your new device tap the icon again and tap to say you have an account and input these details :) 
  • There is no way for this to happen unless you have logged in under your friends game on your phone or vice versa. To disconnect the accounts. Log out of Facebook/Kingdom in the candy app, then log out of Facebook as well. Restart the phone and then log back into the correct accounts. 
  • Have you tried the general troubleshooting tips: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Maybe even check your Google account details, make sure they are up to date. 
  • The trick is just to spread, spread and spread, haha. It's tricky but look, it can be done: https://www.youtube.com/watch?v=0B3Aw2K_Hzw
  • I have never heard of, or seen anything like this. As far as I'm aware, you have your normal lives that refresh automatically and then the lives you get sent and that's it. That's pretty much enough for a casual game. 
  • If you head to youtube and search by date order you can always find the latest versions of the levels. This way you can check them out and pick up a strategy before playing: https://www.youtube.com/watch?v=ll7joHMgdvg
  • Clear out your browser cache as this is more than likely where the contrasting memory is being stored. I think probably following the other tips here will help as well :) https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 
  • Check that your iPad is supported and follow the other troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios My recommendation is to check that you have enough memory on your iPad to allow the game to run smoothly. 
  • There 2 help threads for Android devices. Follow the steps here to see if they help with the issue: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android 
  • It's because the game reads the progress from whichever Facebook account is logged in. I've read that if you log out from the app and also from facebook itself, then restart and log back into the right accounts, this should work to return your individual game.