LoFiGummy

Community Manager

Thanks for sharing your feedback! When possible we'll look to add more levels for our weekly schedule!

Hey there @minnaj and sorry to hear about this experience, When it's not tracking levels for you in the different events, are you playing new levels, levels through the pink door (mastery levels) or are you playing older levels? Usually events do not allow to play older levels, but most events you should be able to play…

Hi there @tessie_1 and I'm sorry to hear that! Most likely you've been logged out of your account, but you should be able to retrieve your progress if you log back into your account! What platform do you play on? You can read more in this guide: I can't find my progress in the game – How to retrieve my levels

That's a good question! It's clear that players who are used to Sprinkleshell liked him, but the studio noted that it wasn't always clear for players on how to use this helper and it wasn't always well balanced - so the studio decided for the time being to focus more on the levels and gameplay itself and work on that.…

Hey there @nekocat and that is a totally fair question, if I'm reading this correct - that is the goal as well and that the studio is testing first if this works in the game - but ideally yes there will be more things to motivate you 😊 Of course, most of the events in the game are also focused on moving forward, but yes -…

Hey there @Andres-2, could you let me know around when you saw the ad, and what the ad was for more in details? Then I can report it directly to the studio! Really sorry to hear about it affecting your progress, and we'd ideally like to remove it

Hey there @Bob88 and thanks for sharing your feedback on the game with us, it helps us improve the game as we continue to work on Soda. I understand it must be frustrating when the boosters and events change - but I also hope you can have some new events in your game soon to help progress in the game.

Thanks for being patient with us @rupeshthapa - the studio is still investigating it and I hope to have an update here soon.

Hey there everyone! Thank you for participating in this thread and adding your excitement to the Soda Islands feature 🤗 The studio has gotten enough testers for now, and we'll keep you updated on the status of the Soda Islands test here moving forward!

Hey again @ConsueloRocha 😊 Thanks for the screenshot, that really helps! Let’s try a couple of quick things: Can you log in to Facebook normally in the same browser (outside the game)? Which browser are you using (Chrome, Edge, Firefox, etc.)? In the meantime, please try: Reconnect Facebook Log in to Facebook in your…