MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Dawn, Thanks for your feedback. Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate possible tweaks to our pricing structures, to ensure our…
    in in app purchases prices Comment by MarkHawk February 2017
  • Hi Laura, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Can't go to level 2 on save misty quest. Comment by MarkHawk February 2017
  • Hi Kathy, Thanks for your feedback. Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate possible tweaks to our pricing structures, to ensure our…
    in Love your game Comment by MarkHawk February 2017
  • Hi Sandy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy crush soda Comment by MarkHawk February 2017
  • Hi Coalgirl, Thanks for your feedback. Due to some limitations on the Windows Store it is currently not possible to offer other purchase options. Do you have the game connected to Facebook? - If yes, then simply purchase the amount of Gold Bars you prefer on Facebook and the Gold Bars will automatically sync to your player…
    in What happened to the option to buy only gold bars? Now you are forced to buy the package for $15.99 Comment by MarkHawk February 2017
  • Hi parlady99, Some levels can be challenging but I can assure you that with some good luck, patience and a clear strategy they can be beaten. The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for Candy Crush Saga and the level you are…
    in another hard level 2296 Comment by MarkHawk February 2017
  • Hi Philippe, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in LEVEL 2293 WTF Comment by MarkHawk February 2017
  • Hi Bridget, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in candy crush Comment by MarkHawk February 2017
  • Hi Patrice, Some levels can be challenging but I can assure you that with some good luck, patience and a clear strategy they can be beaten. The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for Candy Crush Jelly Saga and the level you…
    in level 70 candy soda been on it 4 months wat gives Comment by MarkHawk February 2017
  • Hi Flory, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in i lose my progress Comment by MarkHawk February 2017
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