MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Hope, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy crush stripe Contest Comment by MarkHawk November 2016
  • Hi 300bowler, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in How are you supposed to beat 2117 in so few moves Comment by MarkHawk November 2016
  • Hi Ahmed, I am sorry that you have experienced an issue with your purchase. I suggest you go to your Facebook settings and click the dispute button for the transaction in question. The direct link to your Facebook payments: https://secure.facebook.com/settings?tab=payments&ref=settings_nav Kind regards, - Mark, Team King…
    in i have a problem Comment by MarkHawk November 2016
  • Hi Suekay, Thanks for your question. I suggest you start by having a look at this thread: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices The Apple iPad mini MD530LL only has 1 GB of RAM which is a bottleneck for handling newer games. Instead I suggest the Apple iPad mini 4 as it comes with 2GB…
    in Which of these ipads would be best for King games? My old ipad mini keeps crashing. Comment by MarkHawk November 2016
  • Hi Rickardo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I did not receive my prize first place in create striped candy challenge Comment by MarkHawk November 2016
  • Hi Wim, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Gathered all cakes in Europe: where is the reward? (Party Mountain?) Comment by MarkHawk November 2016
  • Hi Karee, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in didnt recieve purchase Comment by MarkHawk November 2016
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost level progress Comment by MarkHawk November 2016
  • Hi Kathleen, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in kathy Comment by MarkHawk November 2016
  • Hi Lyla, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in No rewards after winning striped candy contest Comment by MarkHawk November 2016
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