MustardCyborg

Game Expert

Comments

  • Hi there, @stephanie2024 I'm sorry to see you're having issues with being unable to play and I'll gladly look into this for you. Could you please confirm if you're referring to freezing issues? Does it happen when you enter a level?
    in I would like to play the game Comment by MustardCyborg June 4
  • Hi there, @myrtlej I'm sorry to see you're having issues reporting adverts in-game. I'll gladly look into this for you. So I can make some checks, please share your ticket number you sent all the information. Awaiting you reply!
    in reporting ilegal adverts Comment by MustardCyborg June 4
  • Hi there, @chloe47282! I'm sorry to see your game freezes when you have a super colour bomb, resulting in you losing it. To address the freezing, I recommend you complete the following steps: Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your operating system version and…
    in My game keeps glitching Comment by MustardCyborg May 29
  • Hi there, @Johan_DelaCena! I'm sorry to see you're having issues with more gold bars being deducted and getting less lollipops. So I can make some checks, please share your User ID. Just open your game and: Open your game Do not tap on Play Tap on My Profile/Account/Save Progress under the Play button Double-tap on the…
    in I need refund for gold bars pls Comment by MustardCyborg May 28
  • Hi there, @trishbanda! I'm sorry to see you're having issues with no longer getting notifications like you used to. So I can confirm we're on the same page, could you please confirm if you're referring to notifications in general? Or notifications specific to the game?
    in Notifications Comment by MustardCyborg May 24
  • Hi there, @mahjongger! I'm sorry to see you're having issues with Ads not always playing and I'll gladly look into this for you! To begin, please first confirm if you're saying the Ads are not playing in the sense that you initiate them and they don't play the videos? Or is it that they're completely absent? Do let me know!
    in video problems Comment by MustardCyborg May 24
  • Hi there, @mruss10333! I'm sorry to see you haven't received your purchased items. I'll gladly look into this for you! So I can make some checks, please first send me your User ID. Just open your game and: 1- Tap on the Gearwheel icon. 2- Tap on the left side profile icon. 3- In the upper part of your screen, there will be…
    in how do I get refund for game purchase I did not receive Comment by MustardCyborg May 13
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