Comments
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As I said, I received no response from Player Support. I only received the below when I sent my message:
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The same problem occurs on Level 17866, so beware. Both took me 2 lots of extra moves. In total 52 gold. It seems everything is now aimed at "Newbies" playing on devices. This is where they can extract untold $$$$$. Us at the top, playing the Win 10 game are a nuisance, so why not occasionally "scam" us out of our saved…
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@Scooterpie and me have already complained to @QueenB about this "glitch", but absolutely nothing has been done.
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@QueenB @PummyRaj I, again, lodged the Candy Necklace problem with Customer Support. I did it exactly as you told me @QueenB. 2 days on, I have not even had the courtesy of an acknowledgement !!!! I think the never ending quest to extract money from "newbie" players is now the prime aim and higher level players are…
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Level 16866 still has not been fixed !! Also, @QueenB the "Oops" glitch has again appeared on Level 17867. I, subsequently, lost my Candy Necklace win streak. As you will see below, I had a full house of timed boosters which I believe caused the problem. This is another ongoing farce. I am now convinced the game is…
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My new message to Customer Support: I continually keep losing my Candy Necklace and with it my win streak. I have complained about this many times on the Community. A community manager has replied to me advising the Games Studio has been informed of the problem a number of time and that as nothing is done, I should contact…
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Reached out to Player Support and their automated response is totally useless !! See below: Hi Peter, Thanks for writing in! We'll let you get back to enjoying your game. Here's a guide that we think will help you We hope the answer below helps. If not, head over to our Community site. You'll find plenty of players eager…
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Can't agree. Adding something to the game that deliberately costs players money is not only deceitful, it is fraudulent !!!
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As usual @Scooterpie absolutely nothing has been done to fix this glitch. I just played the level and had exactly the same problem as you !!! Has @Scooterpie complaint from 4 days ago been referred the Games Studio @QueenB @PummyRaj
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My Candy Necklace disappeared again, then reappeared on the next level starting again. This was not because I failed a level , but due to the utter incompetence of the Games Studio @Alienscar It is useless @QueenB @PummyRaj saying "mirrors" in the Games Studio is looking into it !! This is fraudulent activity, bordering on…
