PummyRaj

Moderator

Comments

  • Hello @VickyM🤗 A Warm Welcome back to the King Community! I am sorry to hear that you are not receiving rewards after watching Ads in your Candy Crush Sag game! I too have noticed this issue in my game, where I was supposed to receive 5 moves, the game would give only 2 moves (from the first Ad)!! It would be best if you…
    in Not getting rewards. Comment by PummyRaj May 30
  • Hi @janicka1967🙋‍♀️ You have included couple of BW3 screenshots in your post😅
    in 🌺 Overgrown Season: A giant plant has taken over Candy Town! Comment by PummyRaj May 29
  • Hi Carol @Carol-38🤗 This is the way I contact Player Support from my game App (iPad): After clicking on the "Settings" (the⚙️icon), click on "Accounts & Help"; In the next page - click on "Help Center"; You should be able to see a list which is called - "Popular Topics"; Pick a topic — I selected "Events & Challenges";…
    in How do players contact Player Support now 🤔 Comment by PummyRaj May 29
  • Hello @witchy1 🤗 A Warm Welcome back to the King Community! I am sorry to hear that you are experiencing a weird issue in your game!🤔 If I understood correctly, you are able to purchase boosters or extra moves with your Gold bars! But, experiencing issue with buying lives! Did I get that right? Can you please clarify for…
    in Cannot use bars... Comment by PummyRaj May 29
  • Hello @lizajm 🤗 A Warm Welcome to the King Community! Congratulations on your new phone and successfully transferring your game progress and the Gold bars ✨🤩 With regard the boosters —> Just to assure you that it is a norm and you are not having a glitch! The boosters were not transferred to your new phone because, in King…
    in Boosters Comment by PummyRaj May 29
  • Hello @sharron14 🤗 A Warm Welcome to the King Community! I am sorry to hear that you are stuck on a level from a while now! I am sorry! What you heard and whoever you have heard it from that “you are stuck until you pay for the boosters” - is completely inaccurate! Just like you, many of us did not spend any money to move…
    in Level 12568 Comment by PummyRaj May 29
  • Hello @Briz_nails 🤗 A Warm Welcome to the King Community! I am sorry to hear that you are having an issue in your game! On your old phone, did you save the game either with Facebook or King account? ** If yes, all you need to do is - install the game in your new device and log back in with the same account details; ** If…
    in My account Comment by PummyRaj May 29
  • Hello @Baloving_97 🤗 A Warm Welcome back to the King Community! I am sorry to hear that you are experienced an issue with a purchase transaction in your game! The best way to deal with this is to contact the Customer Support team directly from your game App! Please click on “Settings” (⚙️icon) —> click on “Account & Help”…
    in Purchase not loading Comment by PummyRaj May 29
  • Thank you for replying back @imranash and confirming that you are in UK 🙏🏼 Unfortunately, restarting the device will not work as the glitch is not in your side, and not your device either! (Players experienced this on Android too)! Did you try to click on that “Contact Us” button? If so, what happened? Also, can you check…
    in Regional Regulations error Comment by PummyRaj May 29
  • Glad to know, Diana @dianakotori 😍🤗 All the badges are looking very pretty on your profile page!! Once again, Thank you very much for joining this thread and bringing it to life🤗💜
    in 🏅 Weekly Race – How many levels can you pass this week? 🍏 Comment by PummyRaj May 29
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