QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/492026/problemas-na-compra-de-barras Hi @RafaellaLapienis 👋 Thanks for your message! Sorry to hear you're having trouble with your purchase using Pix and your Google account, that can definitely be frustrating. This issue happens because some payment methods (like…

https://community.king.com/en/candy-crush-saga/discussion/492025/all-stars-error Hi @cin_abreu 👋 Thanks for reaching out! From your screenshots, it looks like you did qualify for the first elimination round of All Stars, congratulations 🎉🎉 Sometimes, there may be a short delay before the next stage becomes fully visible.…

https://community.king.com/en/candy-crush-saga/discussion/492009/can-someone-please-help-me Hi again, Holly dannyalyssa 😊 Thanks so much for the extra info and you’ve been incredibly patient, thank you! Since you're on a Samsung 10, and you’ve already checked for updates, the next step I'd recommend is: Clear your game…

https://community.king.com/en/candy-crush-solitaire/discussion/491916/reward-game-pass Hi Khronos 👋 Thanks for your message! I checked in with the team, and it looks like the best way to successfully claim the Sweet Starter Pack is to do it through the Xbox app on your mobile phone. That should trigger the reward properly,…

https://community.king.com/en/candy-crush-saga/discussion/491873/is-there-a-group-chart-here Hi mary1357, and welcome to the Community 🥳 We don’t have a group chat exactly, but you’ve come to the right place but this whole Community is where players can chat, ask questions, and share fun stuff about the game! Feel free to…

https://community.king.com/en/candy-crush-saga/discussion/comment/3295450#Comment_3295450 Hi @Alienscar 👋 Thanks so much for the suggestion! I totally agree with you, the temporary nature of adverts can definitely cause confusion, so it makes sense to clarify this for our players. I've gone ahead and updated the Important…

https://community.king.com/en/candy-crush-saga/discussion/comment/3295459#Comment_3295459 Thank you, I'll take care of this 😉

Hi @Racoon7 and @DieOmimi You’re absolutely right to be excited as Bubblegum Buddies is indeed a brand-new feature currently being tested! It’s not yet available to everyone, which is why you may not see it in your game just yet, but the good news is that it’s coming your way very soon! We’ll be sharing more details once…

https://community.king.com/en/candy-crush-saga/discussion/491847/bom-dia-so-eu-esta-tendo-problema-com-compras-no-jogo Hi @tikazu, and welcome to the Community 😊 Sorry to hear you’re having trouble with your in-game purchase. If the money has left your account but you haven’t received the items (like Gold Bars or…

https://community.king.com/en/candy-crush-saga/discussion/491857/candy-crush-vijay-nahi-hota-hai Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and…