QueenB

Community Manager

Hi @Nat2025 and wow, what a debut post 🤩 We’re so thrilled to welcome you to the community and even more thrilled to say congratulations on placing 2nd in All Stars 2025🥈⭐ That’s an incredible achievement, and it’s even more special knowing you came in from standby and made it all the way to the top. Thank you for sharing…

Hi everyone 😃 Just popping in to say thank you for sharing your thoughts in such a creative (and, yes, very funny way 😁). We know satire often comes from a place of deep care, and it’s clear you all love the game ,even when it frustrates you. Threads like this help us see what's working and what isn’t, especially when it…

Hi @Rosebud1111 👋 Thanks for your message! Sorry to hear Factory Frenzy is acting up, that definitely shouldn’t be happening. To help us understand better, could you please let us know: What exactly is frozen or not working? What device you're playing on (Android or iOS)? Have you already tried restarting your device or…

Just a quick reminder that ad-based features are part of ongoing tests in the game. These features can come and go for different players as part of that testing. It’s always changing behind the scenes, so if you’re not seeing something right now, keep an eye on your game as it may return soon 😊

@PummyRaj 😉

Hi @emakcibi 👋 Sorry to hear about the issue with your purchase! If the payment went through but you haven’t received the items, we recommend contacting your payment provider (like Apple, Google, Facebook) directly through your account to report the issue. They’ll be able to look into what happened and help resolve it from…

Hi @marchelo73 👋 To recover your progress from your computer to your phone, just make sure your game app is connected to your Facebook account. Log in using the same account on your mobile device and your progress should sync up! If you still need help, please check our Help Center HERE for further steps! Hope this helps 😊

Hi @king4341 👋 No worries, we can help you with that! To save your progress, make sure your game is connected to a King account or Facebook. Once you're signed in, you’ll be able to log in with the same account on your other phone and continue right where you left off 💫 If you still need help, please check our Help Center…

Hi @Bear8711 👋 Thanks for your message! That definitely doesn’t sound right. Could you let us know which device you're playing on and whether you’re seeing any error messages when trying to purchase moves? We’ll be happy to help once we have a bit more info 😊

Haha she really is 😎🌞 Denize is totally ready to hit the beach thanks for the fun post 🤗