QueenB

Community Manager

🛠️ Troubleshooting Tips While our team continues to investigate the ad issues with our partners, here are a few things you can try that may help resolve the problem temporarily: Restart your device Clear your app cache (if your device allows it) Make sure your game app is updated to the latest version Try logging out of…

Hi @pizzaguy 👋 Thanks for letting us know! We’re sorry to hear that some ads aren’t granting rewards properly, that’s definitely frustrating. Before we look into this further, could you please try a few quick troubleshooting steps to see if it helps? Restart your device Clear your app cache (if your device allows it) Make…

Hi @imaqas 👋 Welcome to the Community 🎉 Reaching level 10,279 is no small feat, and as @Carol-38 said, you should be super proud 💪 We're so happy you’ve joined us, and hope to see more of your posts and milestones around here 😊 QueenB 🐝

Hi @GaDawgs 👋 Thanks for your message! To help us understand better, could you please let us know: Exactly where in the game you’re seeing this issue with your friends list? If possible, could you share a screenshot so we can take a closer look? And do you remember when you first noticed this happening? Once we have a bit…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…

Hi everyone 😃 I hope you're all enjoying this week’s colorful candy hunt 😊 it’s been so fun to see your screenshots and creativity. We love how much energy you bring to these challenges! Just a quick reminder for everyone: all contest entries are manually reviewed by the moderator running the event. If there’s ever a…

You're a Pro now for sure 😉

Amazing 🤩

Thanks for raising this and for flagging the examples, really helpful 🙏 The Shein ad (and a few others that have been popping up recently) are already on the team’s radar, and they’re being looked into alongside the Starbucks issue. I’ve now updated the main thread to reflect this so other players can stay informed too.…

Aahhh yes, thank you for pointing this out and I completely understand where the confusion is coming from. The post you linked is actually from a much earlier phase of our Community structure (back in 2019), when we were testing out a different version of the Game Expert program. That initiative didn’t fully launch as…