QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3282282#Comment_3282282 Hi @dEviLZReD, Currently, there is no chat feature in Candy Crush Saga, so you can’t directly message the players who send you lives. However, if you’re connected to Facebook, you might be able to recognize some of your friends and…

https://community.king.com/en/candy-crush-saga/discussion/489587/buenos-dias-por-favor-necesito-ayuda-porque-me-hicieron-un-cobro-2-veces Hi @Carola28, Sorry to hear that you were charged twice for a purchase! To resolve this, you'll need to contact Player Support for assistance. How to Request a Refund or Fix a Duplicate…

https://community.king.com/en/candy-crush-saga/discussion/489579/can-t-use-gold-or-make-purchases Hi @king9365, Thanks for reaching out, and I appreciate the details you've shared! Since you've already tried updating the game, logging out and back in, refreshing your connection, and reinstalling the app, but you're still…

https://community.king.com/en/candy-crush-saga/discussion/489584/unable-to-connect-with-facebook Hi @nani5, If you’re unable to connect Candy Crush to your Facebook account, try these steps: Check your internet connection – Try switching between WiFi and mobile data. Make sure Facebook is updated – Go to your app store and…

https://community.king.com/en/candy-crush-saga/discussion/489581/meu-candy-era-conectado-ao-facebook-e-foi-excluido-como-faco-para-nao-perder-as-minhas-faces Hi @olivia1908, If your game was connected to Facebook or King account and you got a new phone, you can recover your progress by following these steps: Log into the…

https://community.king.com/en/candy-crush-saga/discussion/489578/how-do-i-change-my-image Welcome to the community! To change your avatar in Candy Crush Saga, follow these steps: Open the game and tap on your profile picture (usually in the top left corner). Tap the camera icon next to your avatar. Upload a custom picture…

https://community.king.com/en/candy-crush-saga/discussion/489561/did-i-reach-the-end Hi @oncemore4papi, welcome to the community! Currently, there are 18,605 levels in Candy Crush Saga, so you haven’t reached the end! To better understand what’s happening, could you provide a few more details? What was the message you…

https://community.king.com/en/candy-crush-saga/discussion/489555/can-you-change-the-count-down-on-time-sensitive-gifts Hi @KokoLex , welcome to the community 😊 I totally understand how frustrating that can be! Right now, time-based boosters (like free Fish or Color Bombs) start counting down as soon as you receive them,…

https://community.king.com/en/candy-crush-saga/discussion/489549/store-color-bomb Hi @pinky2sheila , welcome to the community 😊 Could you share a bit more about what’s happening? When you say “it is not wildling right and keeps going away”, do you mean: A Color Bomb disappears when you stop playing for a moment? The…

https://community.king.com/en/candy-crush-saga/discussion/489547/do-i-get-it-to-not-automatically-lose-a-game Hi @Jessie24330, welcome to the community 😊 I understand how frustrating it must be to lose your progress in Candy Royale, especially after using Gold Bars to keep going. Unfortunately, when you leave the game…