QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3272129#Comment_3272129 Thanks for getting back to us BipbipMoi and hope you had a great weekend 🙂 Since the issue happens only on your account but works when using a friend's account on the same device, this could be linked to your game profile rather than…

https://community.king.com/en/candy-crush-saga/discussion/488070/candy-royale Hi @theirmammy76, welcome to the community! Candy Royale, like many other in-game features, is part of a test group, meaning it may not always be available for all players. Some features come and go as the game team runs tests and makes…

https://community.king.com/en/candy-crush-saga/discussion/488159/where-did-all-m-boosters-go Hi @greys3,welcome to the community! Sorry to hear that your boosters are missing. Boosters are stored locally on your device, which means they can be lost if you switch devices, reinstall the game, or experience a game update…

https://community.king.com/en/candy-crush-saga/discussion/488158/why-does-my-sound-go-off-and-on Hi @SWgames, Welcome to the community! We're happy to have you here. That sounds frustrating! Could you share a few more details so we can help? What device are you playing on? (Android, iPhone, tablet, etc.) Does the sound cut…

Hi @vtimber & @deegood 🙂 Great question! If you have a gift card and want to use it for in-game purchases, you’ll first need to redeem it through your app store. Here’s how: 🔹 For Google Play (Android users): Open the Google Play Store app. Tap your profile picture (top-right corner). Select Payments & subscriptions >…

https://community.king.com/en/candy-crush-saga/discussion/488143/can-i-chat-with-my-friends Hi @JennySolo6163, Candy Crush does not currently have an in-game chat feature, so you can’t directly chat with your friends while playing. However, you can still connect with them by sending and receiving lives and competing on…

https://community.king.com/en/candy-crush-saga/discussion/488142/it-always-says-i-have-no-internet-connection-and-cant-buy-anything Hi @jaqwui17, Sorry to hear you're having trouble with the internet connection error, that must be frustrating! 😞 Let's try a few things to fix it: Check your internet connection – Try…

https://community.king.com/en/candy-crush-saga/discussion/488137/my-gold-bars-disappeared Hi @claudiaar0410, Sorry to hear that you’re missing 70 Gold Bars! 😞 I’d love to help figure out what happened. Could you share a few more details? When did you notice the Gold Bars were missing? Did you make any recent purchases or…

https://community.king.com/en/candy-crush-saga/discussion/488164/posso-pagare-con-satispay Hi @laurag1907, Thanks for reaching out 😊 Google Play is definitely a supported payment method for in-game purchases, so you should be able to use it if your account is linked. However, Satispay is not currently listed as a supported…

@kiara_wael 😉