QueenB

Community Manager

Hi everyone 👋 Thank you so much for reporting this and sharing your observations as we really appreciate you taking the time to warn others and bring this to our attention 🙏 I’ll make sure to pass this information on to the relevant team so they can look into it further. In the meantime, please continue to be cautious and…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…

Hi everyone 😃 Just a quick update to let you know that the Studio has worked their magic and the Season Pass should now be back in the game 🎉 Please make sure your app is updated to the latest version and let us know if you see it return 😉 Apologies for the inconvenience and thank you so much for your patience!

Hi there, and thank you for flagging this issue We’re sorry to hear that you didn’t receive the rewards from the Pins event. This isn’t how things should work, and we want to make sure it gets looked into properly. To help us investigate further, please reach out to our Player Support team directly through the game. You…

Thanks so much for jumping into the Friend-O-Meter fun! We love seeing your progress and excitement 🙌 @HyperTech That’s a great question about the deck parts and card back. I’m currently checking in with the studio to get a clear answer on how that reward works and when the card back will become available. I’ll update you…

@johamilton 💕

Hi there everyone 👋 Thank you all for sharing your feedback and experiences around the Episode Race and events showing (or not showing!) in your game. We've passed this on to the Studio team so they can take a closer look and check if everything is working as expected. We’ve also noted the feedback about the new Events…

Hi and welcome to the Community 👋 Thanks for reaching out! Could you please tell us a little more about what you’re trying to do? Are you looking to make a purchase in the game using your Mobile Money account, or are you asking about creating or accessing a game account? We’ll be happy to help, just let us know a bit more…

Hi everyone 👋 Thanks so much for flagging this and we’ve passed this issue on to the team, and they are currently looking into it. The Season Pass disappearing mid-game definitely shouldn’t happen, and we understand how frustrating this can be 😔 In the meantime, please make sure your game is updated to the latest version…