QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/487749/sweet-cinema Hi nailya11, As @Alienscar mentioned, these features rotate and may appear for some players while not for others. The best thing to do is keep your game updated and stay active, as new features often come and go! I know it’s frustrating to miss…

https://community.king.com/en/candy-crush-solitaire/discussion/487570/love-the-game Hi CauzIwant2, I’m so glad to hear you’re enjoying the new Solitaire game ☺️ It’s always great to see players having fun. It’s easy to get carried away when you're really into the game! If you'd like, you can check your device settings to…

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3271811#Comment_3271811 Thanks for confirming! Let me get your game id so I can ask the studio for support on this. Go to settings from the device your progress is missing from and get your id: Can you also check if the id is the same on both devices? 🧐…

https://community.king.com/en/candy-crush-saga/discussion/487761/unable-to-access-gold-bars-from-my-account Hi MartyKam, Sorry to hear you're having trouble accessing your Gold Bars! Thanks @Alienscar for pointing out the possible issue with Huawei devices. To better understand what’s happening, could you share a few more…

https://community.king.com/en/candy-crush-saga/discussion/487762/i-lost-my-gold-bar Hi Mlangtung, Sorry to hear that you lost your Gold Bars! As @Alienscar mentioned, the first thing to check is whether you are signed into your game account (King or Facebook). Sometimes, logging out and back in can help restore missing…

https://community.king.com/en/candy-crush-solitaire/discussion/487767/solitaire-freeze Hi buffyryy, Thanks for reporting this issue, and I’m sorry to hear your game is freezing when using boosters. That sounds really frustrating, especially since you're losing coins and boosters in the process 😔 The good news is that this…

https://community.king.com/en/candy-crush-saga/discussion/comment/3271227#Comment_3271227 Hey @irjrjrjd and @christinewupp thanks for bringing this up 😊 Yes, Pins are a new feature currently being tested for some players! They let you collect unique Pins, complete themed Sets, and earn rewards as you play. You can find…

https://community.king.com/en/candy-crush-saga/discussion/487654/pins Hi irjrjrd and welcome to the Community 😊 It looks like you might have a question about pins…. could you share a bit more details? Are you asking about game features, collectibles, or something else? Let us know what you need, and we’ll do our best to…

https://community.king.com/en/candy-crush-saga/discussion/comment/3271118#Comment_3271118 Absolutely, I'm on it 😉 Thank you for bringing this to my attention! Truly appreciate you looking out for other players in the community 🙏

https://community.king.com/en/candy-crush-saga/discussion/comment/3271154#Comment_3271154 Hi BipbipMoi, I’m really sorry you’ve been dealing with this issue for so long, I know how frustrating it must be 😞 We’ve reported this again to the team, but in the meantime, could you please share a few more details to help us…