QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3270890#Comment_3270890 https://community.king.com/en/candy-crush-solitaire/discussion/comment/3264820#Comment_3264820 Hi nesyougle & Claire666, Thanks for sharing your experiences, I completely understand how frustrating this must be. We definitely…
  • https://community.king.com/en/candy-crush-saga/discussion/487610/anyone-having-trouble-with-contest-rewards Hi gnarmymen, Congrats on winning the Lunar New Year tournament 🎉🎊 That’s an amazing achievement, so I’m really sorry to hear that you didn’t receive your Party Boosters. If you can you get back to me with your Game…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3270013#Comment_3270013 Hi DerekLu, I’m sorry to hear that you lost your coins after saving your progress 😞 Unfortunately, we can’t handle missing coin issues here in the community, but you can reach out to Player Support, and they’ll be able to assist you.…
  • Hi @christinewupp and fellow community members, First of all, thank you for sharing your honest feedback. We truly appreciate players like you who care about making this community the best it can be. I’d love to take a moment to address your concerns. I want to sincerely apologize for not being around as much lately. I’ve…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3269814#Comment_3269814 Thanks for letting me know and happy I could help 🤗
  • https://community.king.com/en/candy-crush-saga/discussion/487511/only-getting-5-moves-for-10-gold-bars Hi RobbieRobbi, welcome to the community😊 Sorry to hear you’re stuck on Level 1655 and frustrated with the extra moves. The number of extra moves you get can sometimes vary based on different factors, such as game testing…
  • https://community.king.com/en/candy-crush-saga/discussion/487460/what-is-the-significance-of-candy-stars Hi beaui 👋 I believe the blue candy stars you're referring to are called Sugar Stars. Sugar Stars are special stars you can earn by achieving an exceptionally high score in a level. If you double the score required for…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3270270#Comment_3270270 Thanks for sharing your thoughts on this. I completely understand why having the anonymous flagging system would be helpful in situations like this. I’ll pass your feedback along to the team as well so we can review it and see if any…
  • https://community.king.com/en/candy-crush-solitaire/discussion/487512/lost-all-progress-after-signing-in Hi HarshaXR and welcome to the Community 😊 Thanks for reaching out! That sounds really frustrating, and I’d love to help figure out what happened! Just to clarify: Before signing into your tablet, was your phone already…
  • https://community.king.com/en/candy-crush-saga/discussion/487441/25-match-lose Hi moemyint, I’m sorry to hear that you lost your streak.I know that can be really frustrating 😞 I hope you’re able to get back on track soon as it is not possible to restore the streak. That said, please remember to follow our House Rules when…