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Update: What Happens to Sparks After Completing the Collection? We’ve seen a few questions about what happens to your Pin Sparks and Pins once you finish the collection so here’s a quick clarification: Once you complete all 15 Sets and claim the Grand Prize: - Your Pin Sparks will reset - You won’t be able to use them in…
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Hi and thank you for taking the time to share your feedback 🙂 We really appreciate you helping us understand where things might need more clarity! Here’s how it works once you complete the full collection of Pins and claim the Grand Prize: Your Sparks will reset - this means any unspent Sparks from duplicate Pins can’t be…
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Hi shiver12 👋 Thanks so much for the feedback! We really appreciate you taking the time to flag this experience. That definitely doesn’t sound ideal, ads should never block your gameplay or prevent you from continuing. If this happens again, please try the following: Close and reopen the game completely 🔁 Make sure your…
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Hi Citrine11 😃 Thank you so much for taking the time to share your feedback and suggestions! We truly appreciate your passion for the tournament and your commitment over the past two years. Your suggestions around limiting offline play, device usage, and setting more structured play windows are thoughtful and clearly based…
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Hi @blissy1 👋 Thanks for sharing your idea! While we love hearing suggestions from players, I just wanted to clarify that Candy Crush is not a play-to-earn game, players don’t earn real cash through gameplay. We aim to keep the game fun, rewarding, and fair for everyone, and we focus on in-game rewards and sweet surprises…
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Hi tinydancer59 💫 Wow, that’s amazing… 3rd, 2nd, and now in the lead?! You're on fire🔥 Love your energy and your message, sending that same luck and good vibes right back at you 🍀❤️ Keep it up and stay healthy too! You're definitely giving All Star vibes ✨🌟
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Hi daybreaker 👋 Thanks for reaching out and that definitely sounds frustrating, especially if you were in the lead! I’d love to help figure out what might’ve happened. Just to check, did anything change recently, like: Traveling to a different country? Switching to a new device or reinstalling the game or changed the…
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From qualifiers to second chances to knockouts... this has been the most intense All Stars ever ⭐ And now we’re heading into Final Knockouts Round 2, starting Thursday April 17. One player. One chance. One final step to the ultimate final 🏆 Good luck to everyone still in, you’ve already proven you're All Star material ⭐💜…
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Round 2 is right around the corner and it’s going to be 🔥🔥🔥 Big shoutout to everyone who made it through the first knockout 🥳 That leaderboard was no joke! Now it’s time to recharge, refocus, and get ready to compete again 💪 We start tomorrow, Thursday April 17 and only the top 1 moves forward. No pressure, right? 😅 Bring…
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Hi Nobody1 😃 Great spot! You're absolutely right, we’ve had 60 new levels released these past two weeks instead of the usual 45. For now (and over the next couple of weeks), we’re releasing 4 episodes per week, that’s 60 sweet levels for our top players to enjoy! It’s not part of a permanent change just yet, but more of a…
