QueenB

Community Manager

Hi Iam_a_Super_Mom 💜 First of all, thank you so much for sharing your experience so honestly. I totally hear you, and I really appreciate you taking the time to explain how this all felt from your perspective. You’re absolutely right, not everyone knows about the Community, especially if they’re newer to the game or events…

It’s so amazing to see all the progress you’re making! Whether you’re climbing the leaderboard, hitting personal goals, or just having a blast with All Stars, you’re all doing incredible! 🎉🍬 Big congratulations to each and every one of you for the energy, effort, and fun you’re bringing to the event. We love seeing your…

Hi @crystalfryer308 🎉 We love this energy 🤩 You're doing amazing and it’s so exciting to see how close the competition is in your group! It’s totally normal to feel that mix of nerves and excitement, you’ve got this 💪🍬 Thanks for spreading the good vibes and cheering on others too. Wishing you the sweetest streak of All…

Can you please post a screenshot of all the features you see right now in your Events tab?

Hi sergioluizbortolini 👋 Thanks for your message! To better understand and help you out, could you please let us know: Are you trying to play on a PC (Windows) or through a web browser (like Facebook)? What exactly is happening when you try to play—do you see an error message or is the game just not loading? Once we know a…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…

⚠️ If the All Stars opening screen has disappearedWe’re currently experiencing a little glitch and the All Stars-themed opening screen to the game might have temporarily disappeared from your game. But don’t worry as this won’t affect your tournament progress! Just head over to the Event tab and you'll find the tournament…

Hi cassenc and welcome to the Community Thank you for sharing your screenshot! Just to help us give you the most accurate info, could you let us know when this screenshot was taken? The timing will help us confirm whether you were about to start Final Knockouts Round 1 or if a break is currently in effect. We’d love to…

@PummyRaj @Lady_Choo @encantes 🐰

Hi 0753362783 👋 Thanks for your message! If your game is saying “no internet connection” even though your mobile data is on, it could be due to a few different things. Let’s try a few steps that often help: Switch between Wi-Fi and mobile data to see if one works better Restart your device Close and reopen the game Make…