Comments
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Hey Christine, Big congrats on smashing through the first round, and without spending gold bars too! That’s seriously amazing 👏 Thanks for keeping us updated, and I’m really sorry to hear about your mum. Sending lots of love your way 💜 Life does its thing sometimes, and it’s totally okay to take a step back or just play in…
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@kiara_wael Let's put a Pin on this 📌😁
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Hi @lilatodee 👋 Yes! Players who make it all the way to the All Stars Live Final will have a chance to compete for a share of the $1,000,000 USD cash prize pool! To get there, you’ll need to keep crushing it through the Qualifier and Knockout stages. Only the top players will be invited to the final showdown! 👑 You can…
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Hi @karentjones 👋 Thanks for letting us know! That definitely sounds frustrating, and we’d love to help figure out what’s going on with level 15140. Could you please share a bit more detail about what’s happening? And if possible, could you attach a screenshot or screen recording of the issue when it happens again? That…
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Hi @mf01, and welcome to the Community 😊 Sorry to hear you're running into the black screen ad issue and it’s definitely frustrating when it causes the game to crash. You're not alone, and this can sometimes happen due to a glitch with certain ads. Here are a few things you can try to fix it: Restart the game and your…
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Qualifier 2 is officially LIVE! Didn’t make it through the first time? This is your moment to shine! Climb your leaderboard and grab a Top 5 spot to move on to the Knockouts! 💪💜 For those who already made it through Qualifier 1: Don’t forget to check out the Cooldown Quest - A bonus event to help you stack up on boosters…
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Hi Racoon7, I wanted to thank you for reaching out about the St. Patrick’s Card from the Lucky Shuffle Premium Pass. I’ve shared this with the studio, and we’re currently looking into whether you should have received the card. We’ll keep you updated as soon as we hear back! Thanks for your patience, and I appreciate you…
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@kiara_wael 🤗
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Why can't I see the All Stars event in my game? If you were playing the Candy Crush All Stars event and suddenly can’t find it in your game, don’t worry! Here are a few things to check: Check your internet connection You might be playing offline. Make sure you're connected to the internet and logged into your account. If…
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📌 I don’t want my activity to show on the leaderboard Leaderboards are an essential part of the tournament experience, allowing players to track their progress and compete fairly. Only essential game-related details will be displayed. If you have any concerns, feel free to share your feedback, and we’ll make sure to pass…
