QueenB

Community Manager

Hi @Laura3570, Welcome to the community! If you've lost your progress, don't worry, there are ways to recover it. Try these steps: Check if you're logged into the correct account If you previously saved your game with a King or Facebook account, make sure you’re logged in under the same credentials. Go to Settings (gear…

Hi @betusi, Welcome to the community! Sorry to hear that your progress was lost after the iPhone update. Your progress is saved if you were connected to a King or Facebook account, so let’s try a few steps to restore it: 1️⃣ Make sure you're logged into the correct account Open the game and go to Settings (gear icon). If…

Hi @kayja, Welcome to the community! Could you clarify what you mean? Are you unable to spend your Gold Bars in the game, or are you asking why they are used for in-game purchases? If you're having trouble making a purchase with Gold Bars, let us know: What are you trying to buy? Do you see any error messages? Are you…

Hi abreu18 and welcome to the community! Sorry to hear that your Gold Bars are missing. Could you share a bit more details to help us understand what happened? How many Gold Bars did you lose? Are you logged into the correct account? (Gold Bars sync with your progress, so if you're accidentally logged into a different…

Hey everyone, We’ve seen your feedback about the Jelly Fish behavior, and we truly appreciate you taking the time to share your thoughts. Your input is invaluable in helping us shape the best possible gameplay experience. The team is actively listening, and based on your feedback, they are working on improving the Jelly…

Hello cetintas and welcome to our Community 😃 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in but we do support Spanish, Italian, Portuguese, German and French Could you please re-post your question in English or any of the other…

Hi lamiaehaït and welcome to the community 😃 I understand how frustrating it can be when levels start feeling too difficult, especially after reaching such a high milestone in the game. The levels beyond 6000 are definitely more challenging, but they are beatable, sometimes with the right strategy and a little patience.…

@Scooterpie we miss you 🤗

Hi oliviajohnson, This forum is dedicated to discussions about Candy Crush Saga, so we might not be able to help with your Pokémon Infinite Fusion question. However, you may have better luck finding updates in Pokémon-specific forums or communities. If you're a Candy Crush player, feel free to explore the forum and join in…

Hi nekocat 😃 Thank you so much for your heartfelt message! It’s never too late to spread love, and your words truly make this community even sweeter 💖 It’s amazing to see how much joy and connection the community has brought you over the past 18 months. Your kindness, gratitude, and appreciation for others are what make…