Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
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Hi Crank, Thanks for reaching out, and I’m really sorry to hear about the trouble with your email and account. I’ll reach out to Player Support and ask them to take a closer look at your case to help you recover your progress. In the meantime, please keep an eye on your inbox in case they reach out directly. I appreciate…
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Hi @JOJO, I’m sorry to hear you’ve been stuck on level 2388 for a week…. that sounds frustrating 😞 Would you be able to share a screenshot of the level? Some of us are at pretty high levels so it will take us some time to scroll 😅 That way, someone in the community can take a look and offer some helpful tips or strategies!…
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Hi and sorry I missed your message! The. discussion you shared is an old one but the new thread should be this one HERE and it should be available HERE as well:
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Thank you Christine for bringing this up to my attention 🙏 I appreciate you sharing your thoughts on the recent changes to the Weekly Race. I've seen a lot of feedback regarding new player matchmaking, fairness concerns, and the impact on competition. I want to assure that I'm looking into this and have flagged it to the…
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Hi Racoon7, nice catch 👀 You're absolutely right! Candy Crush Solitaire doesn’t have a direct link to the Community just yet, but the Community button is coming soon! 🎉 It’s expected to roll out this month, so soon, you’ll be able to access the Community directly from the game, just like in other King games! Stay tuned for…
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Hi @tomaatti, Welcome to the community 😊 Yes! You can transfer your game progress from your Apple ID to a new King account or Facebook account, but this isn’t something that can be done automatically in the game. You’ll need to contact King Player Support to help you move your progress to a new account. To do this, follow…
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Hi @Majja143, We’d love to help, but could you share a bit more details about the issue and the level you're stuck on? Are you experiencing a problem with a level, or are you asking about how rewards work? If you can clarify what’s happening and also share a screenshot of the level, I’m sure someone in the community will…
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Hi @phiocajun, I’m sorry to hear you’ve been stuck on level 525 for so long… I can understand how frustrating that must be 😞 Would you be able to share a screenshot of the level? Some of us are at higher levels, so scrolling back would take quite a while. An image would help someone in the community take a look and offer…
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Hi @elorriaga, Welcome to the community 😊 Sorry to hear that your game has crashed. Let’s see if we can get it working again! Could you share a few more details so we can help you better? What device are you playing on? (Android, iPhone, PC, etc.) Do you see any error messages when the game crashes? Have you tried any…
