QueenB

Community Manager

Comments

  • Hi Richie_4, Welcome to the Community 😊 Candy Crush Saga is a fun and entertaining game, but it’s not possible to win real cash from playing it. The rewards you earn, such as boosters and Gold Bars, are for in-game use only. If you have any other questions, feel free to ask 🍬
    in candy crush saga? Comment by QueenB January 2025
  • Hi Makhenzo, Welcome to the Community😊 Could you share a bit more about the issue you’re having with accessing your last account? Are you unable to log in, or is there another problem? Let us know so we can help you get back to crushing candies! 🍬
    in I want to use my last account Comment by QueenB January 2025
  • Hi ginmister, Thanks for reaching out 😊 Currently, the maximum number of levels available depends on the platform you’re playing on: Facebook, iOS, Android, and other mobile devices: Up to 18,335 levels. Windows App: Up to 18,425 levels. If your game is set to update automatically but only shows up to Level 18,291, please…
    in My level only goes to 18291. The game is set to update automatically. Comment by QueenB January 2025
  • Hi BHIGUUU and Welcome to the Community 😊🎉 To change your gaming name, simply follow these steps: Open the game app and tap on the Settings (gear icon). Go to My Account. From there, you should see an option to update your name. Note! If your game is connected to your Facebook account, you need to change your name via your…
    in How to change my gaming name Comment by QueenB January 2025
  • (Spoiler)
    in 🌟🎈 Lucky Lantern Tournament - Celebrate the Lunar New Year 🎈🌟 Comment by QueenB January 2025
  • Hi CLEVELAND06PGA, I’m sorry to hear your purchases are missing. Let’s try to resolve this for you! Here’s what you can do: Restart Your Game: Sometimes purchases take a moment to sync, so restarting the app can help. Check Your Internet Connection: Ensure you have a stable internet connection. If your purchases still…
    in Orders missing Comment by QueenB January 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
    in Výherní kolo Comment by QueenB January 2025
  • Hi JosX, Thank you for sharing your ticket ID 😊 You’ll still need to try the steps to create a new account on the device you’re currently playing on. Here’s a quick recap: Tap the Settings icon (bottom-left corner of your screen). Select "My Profile" in the Settings menu. Click "Sign up with email" and fill in the details…
    in No Reply from the Player Support - Forgot Password and Email Adress deleted Comment by QueenB January 2025
  • Hi toniking87, Happy belated birthday 🎉🎂 I hope you had a wonderful day celebrating 😊 Could you please share more details about the birthday gift you’re referring to? Currently, we’re not aware of any specific birthday gifts being provided in the game. If you’ve seen something about this or received a message, let us know…
    in Birthday Gift Comment by QueenB January 2025
  • Hi JosX, Thanks for reaching out! If the email associated with your account no longer exists, you can create a new King account on the device you’re currently playing on to transfer your progress. Follow these steps: Tap the Settings icon (bottom-left corner of your screen). Click the "My Profile" button in the Settings…
    in No Reply from the Player Support - Forgot Password and Email Adress deleted Comment by QueenB January 2025
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