QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/473808/payment-and-nothing-on-candy-cruss-saga Welcome to the Community 🌟 It seems like you're facing an issue with a payment not showing up in your game after purchasing. Don't worry, you can reach out to the Support team for help. Here's how you can do it: Open…
    in Payment and nothing on candy cruss saga Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473736/anyone-else-missing-top-that-again-this-week https://community.king.com/en/candy-crush-saga/discussion/comment/3184363#Comment_3184363 Heia, I don't have it either so I've asked and the team confirms that they are doing some tests to improve the performance…
    in Anyone else missing Top That again this week? Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3184347#Comment_3184347 It sounded familiar 😅 So it has been reported to the Studio and for now, we're just waiting on a fix which hopefully will be soon. We have a post HERE which I will merge your message so you get the update once we know more 😉 Thanks…
    in Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)! Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473729/livello-7834 Hi and welcome to the Community 😃 @MannyFae would you happen to have any tips to share with our newbie? 🤩
    in livello 7834 Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473733/games-won Hi and welcome to the Community 😃 Are you referring to levels that has been passed not counting towards the Weekly Contest feature?
    in Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)! Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473730/no-top-that-for-the-2nd-week-in-a-row Hi @Aries2020 and welcoem to the Community 😃 The Top That feature isn't a permanent part of the game. It's being tested with different groups of players, so you may not see it every week. Features like this can come and…
    in No Top That for the 2nd week in a row?? Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473728/collegamento-negato-ad-app-store Hi @katioski, Sorry to hear you're experiencing problems with the game. Could you let me know a bit more about the specific issues you're encountering? This will help us investigate and try to get things fixed for you as…
    in Collegamento negato ad app store Comment by QueenB October 2024
  • Thank you to everyone who reported the issue with the Weekly Race disappearing on Facebook/PC. We’ve flagged this to the team, but I don’t have any updates just yet. We’ll keep you posted as soon as we have more information. Thanks again for your patience and for bringing this to our attention 😊
    in Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: Fixed)! Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/473723/photos Hi @kaeine13, Maybe the game app has been disconnected from your Facebook or King account. To ensure your connection is working properly, try these steps: Check your internet connection: Make sure you're connected to a stable Wi-Fi or mobile network.…
    in photos Comment by QueenB October 2024
  • 📢 Weekly Contest Levels Not Counting? We're On It! 💪 It looks like a few of you have run into a snag with the Weekly Contest, where levels are not being counted toward the event. We’re really sorry for the inconvenience, and we want to assure you that our studio team is on the case! They’re working hard behind the scenes…
    in Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)! Comment by QueenB October 2024
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