QueenB

Community Manager

@PummyRaj @kiara_wael 🤗

https://community.king.com/en/candy-crush-saga/discussion/comment/3150471#Comment_3150471 Thanks cookiemae, We really appreciate feedback and understand the frustration! We will make sure to pass along the feedback but can't promise any changes as it's up to team and if this is something they can fix 🤔

https://community.king.com/en/candy-crush-saga/discussion/comment/3149771#Comment_3149771 Thanks for getting back to me! Your game have been affected by the issue so you will need to request for the Gold Bars to be added every month, I'm happy to do this for you, I just need a friendly reminder sometimes 😅 So when was the…

https://community.king.com/en/candy-crush-saga/discussion/comment/3149707#Comment_3149707 Hi Candyland78, I’m really sorry to hear about your frustration. I understand how important those boosters and lives are, and the stress this situation is causing. I’ll see what I can do in terms of compensation for the trouble you’ve…

Hi everyone, Thank you for your patience. The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible. We'll keep you updated here with any new…

https://community.king.com/en/candy-crush-saga/discussion/comment/3149801#Comment_3149801 Hi sauren, Apologies for the delay in getting back to you. I'll get this sorted out for you right away, please keep an eye on your game as I will get our Player Support to handle this 😉 Thank you for your patience 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3150041#Comment_3150041 Hi Bruh194, It does seem like the character changes might be temporary as the game experiments with different features. Having the option to choose characters during gameplay would be a cool feature 😃 We’ll have to wait and see what…

https://community.king.com/en/candy-crush-saga/discussion/466957/yeti-replacing-tiffi-questions Hi SneakyMelonFireDuck, I get your curiosity 😃 The design team is always experimenting with new looks and themes, and it seems like Yeti has taken the spotlight for now. Tiffi's armor was definitely a fan favorite, with its…

https://community.king.com/en/candy-crush-saga/discussion/comment/3149260#Comment_3149260 Unfortunately, there was an issue with the automatic payout of Gold Bars, so some players will need to reach out to us so we can manually add them. If players don’t provide their ID numbers, they might not receive their rewards. I'll…

https://community.king.com/en/candy-crush-saga/discussion/comment/3149491#Comment_3149491 Lovely, thanks for letting me know and I will ping Player Support again and see what they can do with the missing gold bars from the past two months 😉