QueenB

Community Manager

@kiara_wael @PummyRaj @MountainMom 🎃👻

https://community.king.com/en/candy-crush-saga/discussion/511249/gift-card Hi @MidoTas22 , thanks for your message 💫 Unfortunately, we don’t distribute or provide gift cards here in the Community. If your region is blocked from making in-game purchases, that’s likely due to local regulations, and sadly there’s no way for…

Thanks everyone for confirming that the issue is now fixed 🤗 We’re really sorry to hear that some rewards or items were lost because of this. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out. Please reach out to them through your game by tapping the gear icon…

🛠️ Update Hi everyone, Thanks for your patience while we looked into the issue with version 1.313 on Windows, where the game would freeze on the loading screen after tapping Play. The team has now released a hotfix (version 1.313.2.1) that resolves this problem. Please check that your game is running this latest version:…

https://community.king.com/en/candy-crush-saga/discussion/comment/3419034#Comment_3419034 Which device are you playing on? 🤔

https://community.king.com/en/candy-crush-saga/discussion/511170/aaarrggghh Hi @tina30 and welcome to the Community! I’m really sorry to hear this 😔 Since the issue started after moving from Android to iPhone, it might be linked to the installation or how the app syncs with your account. Here are a few things to try: Make…

https://community.king.com/en/candy-crush-saga/discussion/511183/getting-past-padlocked-keys Hi and welcome to the Community 🙂 Could you let us know which device you are playing on and would it also be possible to have a screenshots of the issue?

https://community.king.com/en/candy-crush-saga/discussion/comment/3417834#Comment_3417834 Woohoo, congratulations @wildcrusher 🎉 That’s amazing and look at that shiny collection 👏💪 I’m so glad you enjoyed the contest and had fun collecting all the pins. It’s always a treat to see players finishing strong and sharing their…

https://community.king.com/en/candy-crush-saga/discussion/510585/chill-out-with-a-denize-themed-soft-serve-ice-cream This is amazing, @snakegore999 🍦🐉 I love how much thought you’ve put into tying Denize’s colors and personality into the design, raspberry and pink lemonade is such a clever combo (and now I’m craving ice…

https://community.king.com/en/candy-crush-saga/discussion/comment/3417862#Comment_3417862 We’re working on it 🧐