Comments
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Hi @aditya9423 , welcome to the Community 👋 Thanks for reaching out. Try focusing on clearing blockers as early as possible and look out for special candy opportunities. Striped and wrapped combos can make a big difference here! Also, if you’d like to see some walkthroughs or playthroughs, check out this playlist on…
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Hi everyone 👋 Thank you so much for all the feedback you've shared about the recent changes to the Chocolate Box tasks. I’ve read through your comments and passed them along to the team so they’re aware of how these changes are affecting your experience, especially for those of you at the end of the map or currently unable…
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Hi there @vikrant01 I’m really sorry to hear that you’ve been having trouble with your purchase. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already, please also try reaching out to Google to request a refund as they can…
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Oh Carol... this actually made my day 🤗 I'm not even going to pretend to act cool about it, I loved reading this and missed you all too! Also, please don’t hold back on the feedback 🧠😅 That’s my brain’s workout routine…. You're one of those players who really knows how to land the important stuff, thoughtful, clear, and…
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A quick note about the new Help Center chat! Thank you all for sharing your first impressions with us! We wanted to clarify something important: 👉 The chat is designed to give you faster answers to the most common questions. 👉 But don’t worry – if your issue isn’t solved through the chat, you can still open a support…
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Thanks a lot for sharing this feedback 🙏 I’ve passed it on to the team so they’re aware of how this affects players at the end of the map. I can’t promise any changes, but it’s definitely been noted 😉
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Hi Carol, Just wanted to let you know that I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another look and hopefully prioritize it. I can’t promise an immediate fix, but I want you to know it’s being raised on your behalf 😉
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Hi everyone, I’m really sorry this is happening again with the Episode Race. I completely understand how frustrating it must be to see the flag appear and then nothing actually start. I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another…
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Hi Sylvia, I’m really sorry to hear about what happened with your account. I can imagine how upsetting this must feel after so many years of playing. I’ve checked, and I can see that you already have an open case with our Player Support team. They are the best (and only) team who can review and handle this type of…
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Hi @pumcar I hear you. Thanks for sharing how you feel. Some levels can definitely be more challenging than others, especially depending on which features or boosters you currently have in your game. I’m happy to pass this level feedback on to the team, it really helps when we know which levels players are getting stuck…
