QueenB

Community Manager

Comments

  • Hi there 👋 Thanks for your message, and I’m really sorry for the confusion with your gold bar purchase. I’d love to help clear this up for you! Can I just ask: when you bought the 100 Gold Bars, were you in the middle of trying to buy something else in the game, like a booster bundle or extra moves during a level?…
  • Hi Christine, I appreciate you sharing your thoughts so openly and I completely understand the frustration. To clarify: the badge currently being offered in the Level 20,000 thread is a special celebration badge and it’s open to all players who join the moment, even if they haven’t reached the level yet. Think of it like a…
  • Hi everyone 👋 Thanks so much for the feedback and you're absolutely right to ask these questions. This Level 20,000 badge is part of a special, one-time celebration to mark the release of this milestone level and it’s open to everyone who joins the moment by commenting, no matter what level you’re currently on. 💜 If you’re…
  • Great question, Carol 😉 You're right, this one is a little different from our usual milestone badges 😊 The Level 20,000 badge is part of the special celebration we’re running this week to mark the release of this iconic level and it’s open to everyone who joins the party by commenting in the thread, even if they haven’t…
  • We never skip a milestone badge 😉 You can collect yours here: 🎉 Level 20 000 Is Here – Let’s Celebrate Together 🥳
  • @MountainMom It's time to celebrate 🥳
  • Yay 🥳 happy to hear that did the trick 🙌 Thank you so much for letting me know 🤗
  • I’ve checked with the studio, and they’ve confirmed that there are indeed some tests running right now related to the labelling icons. However, based on your screenshots, things might not be behaving quite as expected so they’re looking into it further. To help with the investigation, the team would really appreciate it if…
  • Thanks so much for flagging this! I've passed the info on to the studio team to check whether this is a bug or part of a test. As soon as I hear more, I’ll update you here. Really appreciate the screenshots and details, it that helps a lot ☺️