QueenMia

Community Manager

Hey guys, Great news! The Studio has made some magic and the BGT should now be back to your game! We're sorry for the inconvenience this may have caused, but you know, King Chewie has his moods and we had to convince him to come back to the game 😉 Thank you everyone for being so understanding and providing us with very…

Hey there @blackpool54 and welcome to the Community :waving: Sorry you had issues with your purchase. Please check these steps they'll help you get your items and if all fails, you have the Support contact at the bottom of the article (all purchase issue have to go through the support). I'm sure it will be sorted quickly…

HI guys, Great questions! Keep them coming 😉 @Diane_Smith-2, that's because the game constantly needs to be updated with new features. The Studio will tell you better but that's why there can be bugs sometimes. Regarding the BubbleGum Troll, they're actively working on bringing him back to the game. You can follow the…

Hi everyone, I just wanted to let you know that our Studio has identified the cause and is actively working on a fix. There's no ETA for now, but we should soon see the BGT at the end of the tunnel 😉 Thank you very much for your precious help! You gave us very valuable information that enabled our Teams to investigate. I…

Hi there @tokjanggut and welcome to the Community :waving: In order for us to be able to help you, could you please give us a bit more info on what's the problem exactly? A screenshot would be helpful as well :) Thanks and speak soon 🍒

Thank you very much, @flew66 and @brie_w - We're looking into it! I'll update you all as soon as possible🍒

Oh yes!!! That one is awesome too!! All her songs are so good! I can't get enough of her 🥰

Thanks for that, @Sofia1992, @stramonium! I've passed it on to the Team! 

Also guys, could you please share a screenshot with me? You do not see the bubblegum in the landscape at all nor the BGT icon on the top left corner? That would be helpful :) Thanks a lot!

Hi everyone, I am sorry for the late update but I wanted to let you know that we are looking into it. The event should not have disappeared from your device, indeed. I am also double checking the situation regarding Windows 10 to confirm whether it can be available or not. Thank you all for your comments, it will be…