Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3224815#Comment_3224815 I’m really sorry to hear that you feel this way. I completely understand how difficult it can be to adjust to changes, especially when one has been playing and enjoying the game for long. So our disappointment is understandable. The…
    in Share your opinion on the Booster Bar! 🐾 Comment by Snow_Rider December 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3224778#Comment_3224778 Hey Lynette! Thanks for your feedback! There could be two reasons why you’re not seeing the new booster bar: You might need to update the game to version 3.13.2.0. You’re in the test group. If the experiment goes as expected, players…
    in Share your opinion on the Booster Bar! 🐾 Comment by Snow_Rider December 2024
  • Hi! I completely understand your frustration about the limited options for helping friends. Unfortunately, the Studio recently removed this feature, it's mentioned here. That said, if you’re stuck on a specific level, don’t hesitate to ask the community here. We have many experienced players who are always ready to share…
    in Why isn't there any games to help other people who find the games hard? Comment by Snow_Rider December 2024
  • UPD: The new version of the booster bar is back with some great improvements! Take a look at the Before and After in the screenshot below: Try it out and let us know what you think. We’d love to hear your feedback! 😊
    in Share your opinion on the Booster Bar! 🐾 Comment by Snow_Rider December 2024
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3222986#Comment_3222986 Thanks for your patience! It seems that the operating system on this device is no longer supported for receiving new content, which is likely why you’re having trouble accessing the latest levels 😓 I’m really sorry you can’t get…
    in When will there be new levels? Comment by Snow_Rider December 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3220386#Comment_3220386 Hey there! This looks like a case to report to the Studio 💡 Could you please share the device model you’re playing on and a screenshot of the issue so that I can pass the details on to the team? Thank you so much!
    in Share your opinion on the Booster Bar! 🐾 Comment by Snow_Rider December 2024
  • Hi players! 👋 Here’s a quick update from the Studio: after thoroughly investigating the issue and checking the Game IDs you shared, the team has confirmed that they haven't identified any problem with sending and receiving lives. If you notice the Ask/Give Lives button is greyed out, it should start working again after a…
    in My lives disappeared from the game Comment by Snow_Rider December 2024
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3222768#Comment_3222768 Thanks for tagging! 😉
    in When will there be new levels? Comment by Snow_Rider December 2024
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3222510#Comment_3222510 Hey there! Hmm that's indeed odd, can you please share the device model of your Samsung tablet and your Game ID (you can find it here)? It would be also great if you could share the screenshot of the map 👀
    in When will there be new levels? Comment by Snow_Rider December 2024
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/480057/on-the-tablet-the-level-i-passed-is-stuck Hi there! If you’re logged into the game, use the same credentials and have both the game and your devices updated, synchronization should work smoothly. However, it might also depend on the device you’re…
    in On the tablet the level I passed is stuck Comment by Snow_Rider December 2024
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