Tony_Mc

Noble

Comments

  • Hi Andrew Carydias, Thank you for posting this here on King Care. Please note that boosters and lives do not synchronise between platforms and devices. These are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles. I…
    in New phone, not receiving messages. Comment by Tony_Mc July 2017
  • Hi Ileana Gherghe, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team
    in I win weather alert but I don't receive my points. Comment by Tony_Mc July 2017
  • Hi Olga Volk, Thank you for posting this here on King Care. Please try again now and let me know how you're getting on. Kindest regards, Tony - King Care Team
    in 957 level became 11 Comment by Tony_Mc July 2017
  • Hi Kewl Gal, Thank you for posting this here on King Care. Can you please assure that you have installed updates for your Android and that you are playing on the latest app version of Candy Crush Saga? Please restart your device and let me know how you're getting on. Kindest regards and have a great day, Tony - King Care…
    in Redeem issue Comment by Tony_Mc July 2017
  • Hi Jeff Crowe, Thank you for posting this here on King Care. There are a few steps we can try which generally resolve all technical issues. With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox or…
    in Why does your game look like it was made for an I phone? I own a HP desk top PC with a 19" monitor Comment by Tony_Mc July 2017
  • Hi Dorothy & Pamela, Thank you for posting this here on King Care. Not always all challenges will be available for all our players in all our games. Please also note that with the transition to HTML 5, some features might temporarily be gone. This can occur since most challenges, new elements or extras are made available…
    in I lost the daily prize option from my screen. Comment by Tony_Mc July 2017
  • Hi Kobe1110, Thank you for posting this here on King Care. I am sorry this happened to you while Rescuing Pets. Please try again now and let me know how you' re getting on ;-) Kindest regards, Tony - King Care Team
    in Lost progress when connected to Facebook Comment by Tony_Mc July 2017
  • Hi Melodie Janyja, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team
    in Why did Candy Crush Saga not give the free bars earned from a mountain challenge? Comment by Tony_Mc July 2017
  • Hi MMCheplicki, Thank you for posting this here on King Care. Here are a few steps that can improve your gaming experience a. Please close all apps and restart the device b. Please check for any updates for your device and apps in the Amazon Appstore. c. Clear the cache frequently using this sequence: Menu…
    in Kindle Fire - Candy Crush Saga - Unable to connect Comment by Tony_Mc July 2017
  • Hi Dianefranklin, Thank you for posting this here on King Care. I hope you have noticed some improvements in the meantime. If not, then I recommend you to check for updates on your device, both for the Candy Crush Saga app as for the OS on your device. Restart your device afterwards and please try again. If nothing…
    in Stuck on orange KING loading screen Comment by Tony_Mc July 2017
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