I was up to level 800 and something and when I went to play the game yesterday it now gone back as if I have never played the game before. I had a profile picture and even this is no longer showing as an option. I am really disappointed as it has taken me ages to get to where I was up to and I can’t even find it on iCloud.What happen? Was there an upgrade or something? Is the anyway I can retrieve what has been lost/removed?