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Lost boosters

jimmystany
jimmystany Posts: 1

Level 1

Changed  to new phone logged in and lost all boosters 

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,036
    Hello @jimmystany !

    First of all: welcome to our Community!! It's wonderful to have you around  =)

    And now to your problem: I'm very sorry to hear you've lost your boosters. These items are saved on the device and account you won them in and cannot be transferred. Here you can find more information about this.

    I hope it helps! Please come back to the Community if you need more information on it or if you just want to chat about the game, participate in our contests or have a good time! B)

    Cheers!

     
  • Alexdim
    Alexdim Posts: 1

    Level 1

    I lost all my powers and boosters after uninstall and install the game same device and connect right account why I lost all? 
  • Lola_Pop
    Lola_Pop Posts: 12,036
    Hello @Alexdim !

    Welcome to our adventurous Community!

    Here you can find more information about how and why you may lose boosters after a deinstallation. I hope it helps!!

    Cheers!

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