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My new levels are gone. 1896/1910.

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Answers

  • NoodZakelijk
    NoodZakelijk Posts: 18

    Level 2

    Only thing because of my stop start of the FB connection to try to fix I lost all of my extra stuff and lifes 😱

  • Lola_Pop
    Lola_Pop Posts: 12,036
    edited February 2020

    Hello @petranneke !! I'm really sorry. Please read this information about the possible reasons and solutions when this happens.

    Cheers!

  • Loobyloo30
    Loobyloo30 Posts: 2

    Level 1

    Hi my levels have been restored this morning thank you. 👍

  • NoodZakelijk
    NoodZakelijk Posts: 18

    Level 2

    I lost all my boosters because Of the latest issue en trying to solve it. 

    It seems that only bought items can be restored. 

    I lost my free boosters !!!!!

    Can’t get them back according the community


    I’m not happy at all whit this answer!!

    It was NOT my fault that there was this real bad issue to not show level 124 a while. 

  • Lola_Pop
    Lola_Pop Posts: 12,036

    Hello @petranneke!

    I get your point. Have you contacted our Player Relations team?

    To do so, please use the link at the bottom of this page:

    They will give you more information about this.😊

Hey! Would you like to give us your opinion?